Customer reviews

The service (speed/price/quality) is first rate. My phone arrived promptly and it was in immaculate condition. It all worked dis day then the screen started to freeze so it wouldn’t respond to any keys on the entry code. It also wouldn’t switch off. It has now recovered (has done it once more) and I am expecting to have to send it back for repair but it’s an intermittent fault. It would be great if I was able to speak with someone but my only choice on back market is send it back without explanation. Hence the 3* not 5*

I bought the iPhone 12 mini last July, it had been largely a fantastic product but my negative review is more about back market as a service. The lock button stopped working in December out of nowhere, but as I was in France I was unable to use the returns and repair service to get it fixed. Since the lock button stopped working my phone has been cracked on the back. But I need to explain this before sending it off, otherwise I am confident that this crack will be blamed on the lock button not working and it won’t be covered by the warranty It’s incredibly frustrating that I’m unable to speak to anyone anywhere, over the phone or over a messaging service to get information regarding the warranty on my phone. My phone is important to me and to send it off in the post blind without any conversation or assurance is terrible customer service in my opinion. I hate to leave a negative review but can find no other means of reaching out. Dan

Everything is great just my speaker doesn’t work when I make a phone call I have to put my phone onto speaker to hear anything.

Phone in excellent condition thank you

Fantastic choice, amazing prices, and perfect product. Very happy and highly recommend.

Great product, delivered swiftly, and exactly what I wanted. Thank you!

The iphone 12 mini was perfect, exactly as advertised . Delivered early too .

Bit of a technophobe still feeling my way but so far so good👍

Very happy with my purchase