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Overall performance
4.4/5
Appearance
4.7/5
Packaging
4.7/5
Shipping
4.5/5
Reviewed 19/08/2025, United Kingdom.
Really impressed with my laptop. Arrived the day after ordering. Laptop is in great condition, works really well, fast, easy to use. Would absolutely recommend Back Market if you need a great priced reconditioned laptop. Thank you.
Condition
Good
Purchased
14/08/2025
Reviewed 26/10/2025, United Kingdom.
Very helpful staff. It has helped me on a personal level so much. I have been in financial difficulty. Writing helps me cope with the issues I struggle with in my personal life. My old laptop was simply failing me and with that I too started to find myself a drift. With this new computer, I am able to write and most importantly be the best I can be with what I have. It's really helped. Thank you so much.
Condition
Good
Purchased
16/10/2025
Reviewed 08/10/2025, United Kingdom.
My relationship is only just beginning, having just switched it on and installed a few programmes. Am hoping to get more up and personal in the next few days - when I have plucked up courage to play with it! Thank you for your encouragement.
Condition
Good
Purchased
12/09/2025
Reviewed 05/10/2025, United Kingdom.
From selection to delivery, this order exceeded my expectations. The website was easy to use and informative, the delivery was exactly as promised. The laptop was in immaculate condition and immediately ready to use. I was so impressed that I ordered a tablet from you within the week, it arrived within a couple of days and looked brand new, beautifully packaged and ready to go. Thanks for a great service.
Condition
Good
Purchased
22/09/2025
Reviewed 01/11/2025, United Kingdom.
The device is great, is in really good condition you couldn't tell is refurbished/used. The delivery was fast and the communication from BackMarket very good. Recommend the seller and product.
Condition
Good
Purchased
28/09/2025
Reviewed 05/06/2025, United Kingdom.
The laptop arrived nicely protected, it was true to spec and it works really well. Great service! We've been Back Market customers for years, have ordered phones, ipads and laptops, and so far have had absolutely nothing to complain about. We will keep using Back Market for our tech needs.
Condition
Fair
Purchased
06/05/2025
Reviewed 07/08/2025, United Kingdom.
It's ok. Took a while sorting a few things out, and it seems to have a few quirks, but I'm managing. Not as easy as the old one though that is probably down to microsoft trying to dominate everything.
Condition
Good
Purchased
20/07/2025
Reviewed 20/10/2025, United Kingdom.
Its a nice laptop in good condition. I was just a bit surprised that, as I'd bought it in the UK and it had a UK keyboard, all the time settings were in US mode and the system thought the Keyboard was American as well, so I had to sort that lot out too. eg Time was 8 hours adrift and the @ key kept coming up as " But its working fine and I'm up and running now.
Condition
Good
Purchased
05/10/2025
Reviewed 18/10/2025, United Kingdom.
Great, better than I expected. Battery life is good, no scratches or marks on the screen and for a good price too. Very pleased with my new device
Condition
Good
Purchased
22/09/2025
Reviewed 28/09/2025, United Kingdom.
Very happy with my purchase. It was sold as "fair condition", but I'd say its Excellent! Great bargain.
Condition
Fair
Purchased
15/09/2025