Customer reviews

1,803 verified reviews in the last 24 months.

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  • J

    Josu G.

    Purchased on the 18 October 2024

    Verified purchase

    This was my first experience with Back Market and it has been great so far. The product came in perfect conditions and everything runs perfectly!

    Reviewed in United Kingdom on 6 November 2024

    MacBook Pro 16" (2023) - M2 Pro de Apple con CPU de 12 núcleos y GPU de 19 núcleos - 16GB RAM - SSD 1000GB - QWERTY - Español
  • L

    Luis F.

    Purchased on the 1 May 2025

    Verified purchase

    I bought a reconditioned MacBook Pro in excellent condition and I confirm that everything went very well. The computer arrived fully functional, clean, without any visible defects and with a new battery as indicated. The only thing is that the delivery was one day later than expected, but I had no particular urgency, so no problem for me. Reliable service, I recommend it!

    Translated from Italian

    Reviewed in Italy on 20 May 2025

    MacBook Pro 16" (2023) - Apple M2 Pro con CPU 12-core e GPU 19-Core - 32GB RAM - SSD 512GB - QWERTY - Spagnolo
  • R

    Ruben R.

    Purchased on the 11 January 2025

    Verified purchase

    Have no words. The laptop came with a box saying Apple official refurbished, so straight out of the box I like the honesty of the package. It doesnt want you to believe is a new product. To add more, this shop had a really cool detail putting a letter saying that the product would be cold because of the low temperatures. It advised me to wait 1 hour for room temperature and then 2 hours while charging. When I opened the box, packaging was as if it would be a new brand laptop. Could not believe me eyes when, after setting everything up, I saw that battery life is 100%, charging cicles are only 3, and I started the guarante. Mac guarante starts to run as soon as the first user set up the laptop, so I bought a brand new Macbook Pro M2pro for half the price. If you have any doubst on refurbished, I can tell you is absolutely worth it. Thanks a lot, you won a new costumer!

    Translated from Dutch

    Reviewed in Netherlands on 16 January 2025

    MacBook Pro 14" (2023) - Apple M2 Pro met 12‑core CPU en 19-core GPU - 16GB RAM - SSD 512GB - QWERTY - Nederlands
  • H

    Hellen S.

    Purchased on the 9 January 2025

    Verified purchase

    My 2nd refurbished MacBook Pro. Always bought new Macs, but I really like this one - partly due to the price. What I miss compared to my old laptop (v2015) are the usb inputs etc. For the rest compared to my previous MacBook, this 16" indd has a bigger screen and larger touchpad. Very nice! Delivery via Back Market was also very fast! I had my laptop within 2 days.

    Translated from Dutch

    Reviewed in Netherlands on 22 January 2025

    MacBook Pro Touch Bar 16" Retina (2019) - Core i7 2.6 GHz SSD 512 - 16GB - QWERTY - Nederlands
  • J

    Jean-baptiste C.

    Purchased on the 22 May 2025

    Verified purchase

    Several problems with this product. it is not a French azerty as described but a modified keyboard and rather badly modified because I find myself with 2 M keys on my keyboard... the charger supplied in 2 parts is not compatible because they are not the right part of the charger... I am offered 25e to buy me a charger at 80euros and for my keys in double and well too bad for me. Apart from these problems the computer is in good condition and the specs are ok, although I was a little disappointed with the service for a mac costing over 2600e, I think I won't be going back to refurbished computers for my next purchases, first and last time.

    Translated from French

    Reviewed in France on 3 June 2025

    MacBook Pro 16" (2023) - Apple M3 Max avec CPU 14 cœurs et GPU 30 cœurs - 36Go RAM - SSD 1000Go - AZERTY - Français
  • E

    Eric D.

    Purchased on the 29 April 2025

    Verified purchase

    Hello, honestly I was afraid to buy a refurbished computer and online I am pleasantly surprised, everything works well, the condition of the computer is almost perfect I'll have to wait and see The computer arrived 2 days early and was carefully packed, thank you

    Translated from French

    Reviewed in France on 12 May 2025

    MacBook Pro Touch Bar 16" Retina (2019) - Core i9 2.4 GHz 512 SSD - 32 Go AZERTY - Français
  • Y

    Yolande O.

    Purchased on the 17 April 2025

    Verified purchase

    I would have liked to have been able to choose the reconditioner. I didn't see their contact details until after I'd placed the order! The computer looks as advertised. I haven't used it much so far.

    Translated from French

    Reviewed in France on 6 May 2025

    MacBook Pro Touch Bar 13" Retina (2020) - Core i7 2.3 GHz 512 SSD - 16 Go AZERTY - Français
  • T

    Timothée D.

    Purchased on the 14 April 2025

    Verified purchase

    First purchase of a reconditioned product. I was reluctant about the origin (Poland). I've been using it for 1 month now and it's really perfect. It's as good as new, no visible scratches (although I'm very concerned about the condition of my products, I looked at everything carefully and there were no signs of wear) for an unbeatable price. The charger supplied is not an APPLE MAGSAFE, but it can be bought, it's not a problem. As for the deadline, everything was respected. First purchase made on Back Market, I would do it again for the next ones!

    Translated from French

    Reviewed in France on 5 May 2025

    MacBook Pro 14" (2021) - Apple M1 Pro avec CPU 10 cœurs et GPU 16 cœurs - 16Go RAM - SSD 512Go - AZERTY - Français
  • S

    Salvatore D.

    Purchased on the 18 February 2025

    Verified purchase

    Second time I have purchased a refurbished device, again via BackMarket, and second time I have been satisfied with my choice! No problems (apart from a few small, really imperceptible imperfections that do not revile the user experience), almost immaculate device, exactly what I paid for. Very satisfied, I will definitely be back to shop in the future

    Translated from Italian

    Reviewed in Italy on 12 March 2025

    MacBook Air 13" (2020) - Apple M1 con CPU 8-core e GPU 7-Core - 8GB RAM - SSD 128GB - QWERTY - Italiano
  • C

    Clauderic M.

    Purchased on the 13 February 2025

    Verified purchase

    Easy purchase and delivery on time. Very well reconditioned, like new apart from a few traces of wear on the keys, otherwise everything is OK. The only downside is that the keyboard has some peculiarities and is not a French keyboard as I would have expected. And there's no information about that when you order (Enter key, etc.). But for this price, I highly recommend it.

    Translated from French

    Reviewed in France on 26 February 2025

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 7 cœurs - 8Go RAM - SSD 128Go - AZERTY - Français