Customer reviews

1,887 verified reviews in the last 24 months.

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  • J

    Josu G.

    Purchased on the 18 October 2024

    Verified purchase

    This was my first experience with Back Market and it has been great so far. The product came in perfect conditions and everything runs perfectly!

    Item

    MacBook Pro 16" (2023) - M2 Pro de Apple con CPU de 12 núcleos y GPU de 19 núcleos - 16GB RAM - SSD 1000GB - QWERTY - Español

    Condition

    Excellent

    Reviewed in United Kingdom on 6 November 2024

  • R

    Ruben R.

    Purchased on the 11 January 2025

    Verified purchase

    Have no words. The laptop came with a box saying Apple official refurbished, so straight out of the box I like the honesty of the package. It doesnt want you to believe is a new product. To add more, this shop had a really cool detail putting a letter saying that the product would be cold because of the low temperatures. It advised me to wait 1 hour for room temperature and then 2 hours while charging. When I opened the box, packaging was as if it would be a new brand laptop. Could not believe me eyes when, after setting everything up, I saw that battery life is 100%, charging cicles are only 3, and I started the guarante. Mac guarante starts to run as soon as the first user set up the laptop, so I bought a brand new Macbook Pro M2pro for half the price. If you have any doubst on refurbished, I can tell you is absolutely worth it. Thanks a lot, you won a new costumer!

    Translated from Dutch

    Item

    MacBook Pro 14" (2023) - Apple M2 Pro met 12‑core CPU en 19-core GPU - 16GB RAM - SSD 512GB - QWERTY - Nederlands

    Condition

    Excellent

    Reviewed in Netherlands on 16 January 2025

  • L

    Luis F.

    Purchased on the 1 May 2025

    Verified purchase

    I bought a reconditioned MacBook Pro in excellent condition and I confirm that everything went very well. The computer arrived fully functional, clean, without any visible defects and with a new battery as indicated. The only thing is that the delivery was one day later than expected, but I had no particular urgency, so no problem for me. Reliable service, I recommend it!

    Translated from Italian

    Item

    MacBook Pro 16" (2023) - Apple M2 Pro con CPU 12-core e GPU 19-Core - 32GB RAM - SSD 512GB - QWERTY - Spagnolo

    Condition

    Excellent

    Reviewed in Italy on 20 May 2025

  • J

    Jonathan G.

    Purchased on the 6 June 2025

    Verified purchase

    My Mac book pro gave up on me after 10 years of hard work. I did a bit of research and came across Back Market. I had never heard of it and so I researched it. I saw many positive reviews, but the real reason I made the purchase was that they are B Corp certified. I placed the order on Saturday and with express delivery on Tuesday afternoon my 16' M1 Mac book pro arrived. I chose excellent option and indeed it looks like new. There is not a mark on it and the battery is 95%. 100% satisfied. Definitely if I have to make other purchases in the future back market is my new reference point.

    Translated from Italian

    Item

    MacBook Pro 16" (2021) - Apple M1 Pro con CPU 10-core e GPU 16-Core - 32GB RAM - SSD 512GB - QWERTY - Italiano

    Condition

    Excellent

    Reviewed in Italy on 10 June 2025

  • Y

    Yeldar A.

    Purchased on the 16 July 2025

    Verified purchase

    I was browsing this website for so long and convinced myself that if I order excellent condition I will get Apple Refurbished MacBook. But I got used laptop. With little scratches on non visible area. With non original accessories. No original package also. With 90% of battery health. It is a good machine to have.

    Translated from German

    Item

    MacBook Pro 16" (2021) - Apple M1 Pro mit 10‑Core CPU und 16-core GPU - 32GB RAM - SSD 512GB - QWERTY - Englisch

    Condition

    Excellent

    Reviewed in Germany on 24 July 2025

  • W

    William H.

    Purchased on the 22 November 2024

    Verified purchase

    J'ai pris un MacBook Air m1 état correct et à part quelques égratignures sur les coins, l'état est très bon. The keyboard doesn't look original, but the trackpad is. 700€ for the version M1 16go SDD 512go. so c'est une bonne affaire. The battery is 90% so it's a pleasant surprise. We'll see how long it lasts, but for now I'm very satisfied.

    Translated from German

    Item

    MacBook Air 13" (2020) - Apple M1 mit 8‑Core CPU und 8-core GPU - 16GB RAM - SSD 512GB - AZERTY - Französisch

    Condition

    Fair

    Reviewed in Germany on 29 November 2024

  • A

    Antoine R.

    Purchased on the 21 April 2025

    Verified purchase

    The MacBook was dispatched and received very quickly, in a neat package. The keyboard is AZERTY but with a few keys positioned differently from a Mac bought in France (position of the <>@ characters... nothing serious) but the most annoying thing is that the Mac switches back to a kind of QWERTY on certain transactions (Migration Assistant for example) which makes it complicated to enter passwords... Nevertheless, the machine is in very good condition (2 small scratches on the aluminium underneath), the screen is spotless and the battery is 91% healthy. In short, I'm delighted with it.

    Translated from French

    Item

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 7 cœurs - 8Go RAM - SSD 256Go - AZERTY - Français

    Condition

    Good

    Reviewed in France on 6 May 2025

  • V

    Valeriia D.

    Purchased on the 7 March 2025

    Verified purchase

    excellent. I'm very pleased. He is ideal both in terms of his appearance and the quality of his work. I have no complaints. I liked the reliable packaging. It arrived promptly and personally, as did the other products I ordered here. It's great

    Translated from French

    Item

    MacBook Pro Touch Bar 16" Retina (2019) - Core i9 2.4 GHz 512 SSD - 32 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 14 March 2025

  • H

    Hellen S.

    Purchased on the 9 January 2025

    Verified purchase

    My 2nd refurbished MacBook Pro. Always bought new Macs, but I really like this one - partly due to the price. What I miss compared to my old laptop (v2015) are the usb inputs etc. For the rest compared to my previous MacBook, this 16" indd has a bigger screen and larger touchpad. Very nice! Delivery via Back Market was also very fast! I had my laptop within 2 days.

    Translated from Dutch

    Item

    MacBook Pro Touch Bar 16" Retina (2019) - Core i7 2.6 GHz SSD 512 - 16GB - QWERTY - Nederlands

    Condition

    Good

    Reviewed in Netherlands on 22 January 2025

  • H

    Hawa C.

    Purchased on the 13 July 2025

    Verified purchase

    At first, I was rather dubious about buying a refurbished Mac, as I needed it for my studies in the long term. But I have to say that I'm really pleased. I chose the very good condition and new battery option. The Mac is almost brand new, with a few micro-impacts that are barely noticeable, and the battery is as good as new. The only downside, but it doesn't deserve a star less. It's the delivery. I was unlucky to come across carriers with quite a few negative reviews and a reputation for not delivering parcels. Fortunately, despite the delay, I received my parcel. I hope that the refurbisher will not use this carrier in the future. Apart from that, I'm delighted. I would buy again.

    Translated from French

    Item

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 7 cœurs - 8Go RAM - SSD 128Go - AZERTY - Français

    Condition

    Good

    Reviewed in France on 22 July 2025