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Overall performance
4.3/5
Appearance
4.5/5
Accessories
4.3/5
Battery
4.3/5
Lens & Camera
4.5/5
Packaging
4.4/5
Shipping
4.6/5
Reviewed 27/11/2024, United Kingdom.
fantastic deal even better service bought my son a iPhone 12 64gb excellent condition not only did it arrive a day early than expected there was a hand written note saying we sent you a 128gb instead the phone is like it's brand new I will definitely be shopping here again ty london
Condition
Excellent
Purchased
26/11/2024
Reviewed 20/07/2025, United Kingdom.
Excellent Purchase – Exceeded Expectations! The phone arrived in pristine condition and was beautifully packaged with care. Battery health sits at an impressive 93%, which is a fantastic surprise for a refurbished device. As an added bonus, the seller included a phone case small gesture, big impact! Every detail met or surpassed expectations. I’m genuinely delighted with this purchase and highly recommend the seller to anyone looking for quality and reliability.
Condition
Excellent
Purchased
06/07/2025
Reviewed 02/03/2025, United Kingdom.
Back Market was recommended to me. After carefully considering the iPads and quality I opted for excellent. The iPad arrived very quickly - within a couple of days -and “excellent” quality the iPad really is. Outer casing is perfect and everything works exceptionally well. Fully charged the battery. Can’t fault it. Very pleased with my purchase and will use Back Market again in the future.
Condition
Excellent
Purchased
16/02/2025
Reviewed 10/11/2025, United Kingdom.
Buying the phone was a very quick and simple process. However, the trade-in process was another thing! The trade-in envelope arrived some days after delivery of the new phone, the trade-in was despatched same day and arrived at the refurbished nearly a week later, then had to wait from Thursday to Monday to be advised trade in accepted and funds would be in my account within 6 business days! It’s a good job I wasn’t relying on the trade-in to purchase my new phone. In future I will just buy a phone and not bother with trade in.
Condition
Excellent
Purchased
29/10/2025
Reviewed 07/09/2025, United Kingdom.
The whole process from ordering the iphone12 from backmarket , to recieving the phone ,was quick and simple . I am delighted with the phone . The condition of the phone is very good , and i would definitley make further purchases from Backmarket .
Condition
Excellent
Purchased
24/08/2025
Reviewed 30/06/2025, United Kingdom.
The iPhone was great! As a 90 yr 0ld I am now considered "With It!! Sadly I missed many texts due to the incoming text "Alert" sound was inoperative, My Son spent a considerable time in contact with Apple firstly USA then Cork Ireland who eventually solved the problem
Condition
Excellent
Purchased
16/06/2025
Reviewed 22/06/2025, United Kingdom.
I have bought a reconditioned item on this site previously so was confident about returning when I wanted to upgrade my phone. I knew what sort of phone I was looking for, and setting my filters brought up a short list and I quickly found the best phone for my purposes. It was well described, and I was confident in proceeding to ‘checkout’. It arrived quickly, and was easy to set up with my existing SIM card and a backup on a laptop. In brief, good quality, good value, and good service.
Condition
Excellent
Purchased
31/05/2025
Reviewed 20/10/2025, United Kingdom.
The phone itself looks in great condition and I have no problem with it, but I bought it for my son who uses Snapchat to talk to his mates. Unfortunately he discovered that this phone / device is banned from Snapchat and they refuse to undo that ban. We have therefore had to buy another phone for him, and my wife is using this one (as she doesn’t need Snapchat). So we don’t need to return it as she’s happy with it. But it made me wonder what the previous owner had done to so upset Snapchat that they banned not their number but the device itself!
Condition
Excellent
Purchased
03/10/2025
Reviewed 21/09/2025, United Kingdom.
Firstly, I was bit scared because its a online product so there’ could be some damages or problems but it turned out to be really good, it feels like New One and it has 100% battery health. I check everything it’s really good. Feels like new
Condition
Excellent
Purchased
07/09/2025
Reviewed 25/06/2025, United Kingdom.
1 month before I bought a iphone 13,its absolutely worth for me.I am strongly recommended Back market for my friends
Condition
Excellent
Purchased
02/06/2025