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136 verified reviews in the last 24 months.
Jodie R.
Purchased on the 26 November 2024
Verified purchasefantastic deal even better service bought my son a iPhone 12 64gb excellent condition not only did it arrive a day early than expected there was a hand written note saying we sent you a 128gb instead the phone is like it's brand new I will definitely be shopping here again ty london
Condition
Excellent
Reviewed in United Kingdom on 27 November 2024
Abdul H.
Purchased on the 6 July 2025
Verified purchaseExcellent Purchase – Exceeded Expectations! The phone arrived in pristine condition and was beautifully packaged with care. Battery health sits at an impressive 93%, which is a fantastic surprise for a refurbished device. As an added bonus, the seller included a phone case small gesture, big impact! Every detail met or surpassed expectations. I’m genuinely delighted with this purchase and highly recommend the seller to anyone looking for quality and reliability.
Condition
Excellent
Reviewed in United Kingdom on 20 July 2025
Michael S.
Purchased on the 31 May 2025
Verified purchaseI have bought a reconditioned item on this site previously so was confident about returning when I wanted to upgrade my phone. I knew what sort of phone I was looking for, and setting my filters brought up a short list and I quickly found the best phone for my purposes. It was well described, and I was confident in proceeding to ‘checkout’. It arrived quickly, and was easy to set up with my existing SIM card and a backup on a laptop. In brief, good quality, good value, and good service.
Condition
Excellent
Reviewed in United Kingdom on 22 June 2025
Paul D.
Purchased on the 26 February 2025
Verified purchaseThis is my second iphone purchase in the past 12 months. I have been recommending Backmarket to friends as my initial purchase from them iphone 14 pro max (excellent) was in pristine condition. When I received my latest purchase it had a case fitted and screen protector. All looked good until I removed the case and I noticed that the appearance of the phone was very poor (lots of blemishes, scratches) so I returned it. So much for the 25 point quality check! Frustrating as they refunded me and the price on their website is now £100 more and I also lose out on a promo code I used at the time. I think that they should have replaced the phone with one in a condition that matched my expectations i.e. excellent. They use vendors to supply the phones so easier for them to just refund, but not great for me as it was a present for my wife who has no phone!
Condition
Excellent
Reviewed in United Kingdom on 25 March 2025
Sylvia R.
Purchased on the 16 February 2025
Verified purchaseBack Market was recommended to me. After carefully considering the iPads and quality I opted for excellent. The iPad arrived very quickly - within a couple of days -and “excellent” quality the iPad really is. Outer casing is perfect and everything works exceptionally well. Fully charged the battery. Can’t fault it. Very pleased with my purchase and will use Back Market again in the future.
Condition
Excellent
Reviewed in United Kingdom on 2 March 2025
Jason S.
Purchased on the 4 January 2024
Verified purchaseBought the iPhone for my son for his birthday. We are absolutely delighted with the condition, looks brand new and has great battery health. It was the first time we purchased a refurbished item and will use Back Market again.
Condition
Excellent
Reviewed in United Kingdom on 28 January 2024
Raymond L.
Purchased on the 16 June 2025
Verified purchaseThe iPhone was great! As a 90 yr 0ld I am now considered "With It!! Sadly I missed many texts due to the incoming text "Alert" sound was inoperative, My Son spent a considerable time in contact with Apple firstly USA then Cork Ireland who eventually solved the problem
Condition
Excellent
Reviewed in United Kingdom on 30 June 2025
Linda F.
Purchased on the 3 July 2025
Verified purchaseVery happy with the speedy delivery and the quality of my refurbished iPhone 13.
Condition
Excellent
Reviewed in United Kingdom on 13 July 2025
Paul J.
Purchased on the 3 April 2024
Verified purchaseGreat company to by a phone from was really pleased with the service and the iPhone 12 was in perfect condition. Also a very nice touch sending me a free case and screen protector for the phone, would highly recommend using this company.
Condition
Excellent
Reviewed in United Kingdom on 17 April 2024
Margaret B.
Purchased on the 28 January 2025
Verified purchaseI am happy with the phone, it came quicker than I thought the only problem was I ordered a pink and green came also I had to get a new cable as the one that came with the phone was faulty. However I am pleased with it I just had to buy a new cable which wasn’t expensive anyway
Condition
Excellent
Reviewed in United Kingdom on 16 February 2025