Customer reviews

787 verified reviews in the last 24 months.

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  • E

    Esther V.

    Purchased on the 22 January 2024

    Verified purchase

    The phone is perfect. It looks new, and I was surprised, as the condition listed on the page was "fair". Everything functions perfectly well and the battery life is good. It's true that it heated up quite a bit during setup and this got me worried, but in daily life use it didn't happen again. I am very happy with the purchase and with Backmarket's service. I will buy in back Market again and recommend it. The only thing that was a bit annoying was that they were sending me an email a day or maybe even more from the moment I bought it until I received it. I felt that was unnecessary, but I guess some people might like it.

    Item

    Google Pixel 5 128GB - Black - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 5 February 2024

  • T

    Tatiana B.

    Purchased on the 2 August 2024

    Verified purchase

    article bien reçus , parfaitement emballé , le mac n’a pas de rayure rien mais le chargeur ne fonctionne déjà plus , je ne peux donc pas me servir de mon mac je suis très déçus car dans l’ensemble c’était génial

    Item

    MacBook Pro Retina 13-inch (2017) - Core i5 - 8GB SSD 128 AZERTY - French

    Condition

    Good

    Reviewed in United Kingdom on 8 August 2024

  • L

    Ludovic F.

    Purchased on the 19 February 2025

    Verified purchase

    To be perfectly honest, this is my 1st purchase from Back Market and I'm not disappointed. I am very satisfied with the refurbished product in very good condition. MacBook Air 13 2020 very clean and works perfectly. Thanks to the reseller in Germany. Negative point: I received a Chinese charger and not a genuine Apple charger suitable for the MacBook I ordered. I would have preferred to receive an Apple charger.

    Translated from French

    Item

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 7 cœurs - 8Go RAM - SSD 256Go - AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 3 March 2025

  • J

    Joël D.

    Purchased on the 14 January 2025

    Verified purchase

    I bought a French AZERTY MacBook Air! I did receive a physical AZERTY keyboard, but it was a QWERTY !!! Fortunately, Apple support was kind enough to intervene free of charge on my laptop to fit the correct keyboard! Even if you're very careful about the keyboard you want, Back Market will send you anything! Otherwise the device I bought in Very Good condition arrived in Perfect condition, it's brand new! But the cable and plug are not Apple, which is a little frustrating. Finally I recommend, but be careful with the keyboard or ask Apple support to help you configure the right keyboard. But it would be nice for Back Market to check the keyboard chosen before sending as this error often occurs in reviews! I also bought a refurbished iwatch which I received in perfect condition even though I ordered it in very good condition! In conclusion, very satisfied with Back Market, but be careful with the keyboards chosen and finally received.

    Translated from French

    Item

    MacBook Air 13" (2022) - Apple M2 avec CPU 8 cœurs et GPU 10 cœurs - 8Go RAM - SSD 512Go - AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 27 January 2025

  • G

    Gianluigi francesco N.

    Purchased on the 14 May 2025

    Verified purchase

    The product arrived very quickly, 3 working days, the packaging was excellent and bombproof. I chose a class B product, so I expected signs of wear and tear, but instead I received a computer that was practically new, sanitised to perfection and fully functional... Even the battery is in excellent condition and we are talking about a device that is at least 8 years old... What can I say... I would recommend anyone to buy a refurbished product from BackMarket...

    Translated from Italian

    Item

    MacBook Air 13" (2017) - Core i5 1.8 GHz SSD 512 - 8GB - Tastiera QWERTY - Italiano

    Condition

    Good

    Reviewed in Italy on 3 June 2025

  • C

    Castelain A.

    Purchased on the 18 May 2025

    Verified purchase

    The condition of the Macbook pro is impeccable. I recommend without hesitation! Arrived earlier than expected when ordered.

    Translated from French

    Item

    MacBook Pro Touch Bar 13" Retina (2020) - Core i7 2.3 GHz SSD 512 - 16 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in Belgium on 21 May 2025

  • V

    Victor H.

    Purchased on the 3 May 2025

    Verified purchase

    The first time I buy a product of this type on this site and as soon as it is necessary again I will not hesitate to do it again, a safe purchase with this seller, I got the equipment perfectly packaged and like new, if quoeren a reconditioned laptop do not hesitate to think of this seller

    Translated from Spanish

    Item

    MacBook Air 13" Retina (2019) - Core i5 1.6 GHz SSD 128 - 8GB - teclado español

    Condition

    Good

    Reviewed in Spain on 18 May 2025

  • F

    Frédéric P.

    Purchased on the 4 May 2025

    Verified purchase

    Very nice reconditioned product, almost no traces left by the previous user... Fast and accurate delivery. Quality multi USB charger. The only small downside is that the keyboard is Azerty but typed in Qwerty on delivery, which is a bit disconcerting when you first set it up (passwords in particular). But once you've got to grips with this little flaw and corrected it, you're in for a treat!

    Translated from French

    Item

    MacBook Air 13" Retina (2018) - Core i5 1.6 GHz 512 SSD - 16 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 18 May 2025

  • R

    Rose G.

    Purchased on the 21 January 2025

    Verified purchase

    I am very, very satisfied with my purchase. My parcel arrived on time as agreed, well packaged and to my great surprise the computer was brand new and in very good condition. I would highly recommend this seller " EL-NOTE. Thank you very much. R.

    Translated from French

    Item

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 8 cœurs - 8Go RAM - SSD 512Go - AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 26 January 2025

  • Y

    Yaroslav Z.

    Purchased on the 20 June 2025

    Verified purchase

    I ordered a MacBook Air 2020 with M1 processor and new battery. As expected, the battery was in perfect condition. The website is beautiful and user-friendly. The prices are favourable. The goods arrived without delay. At the time of writing this review, a little over a month has passed. Everything is currently working perfectly.

    Translated from German

    Item

    MacBook Air 13" (2020) - Apple M1 mit 8‑Core CPU und 7-core GPU - 8GB RAM - SSD 256GB - QWERTZ - Deutsch

    Condition

    Good

    Reviewed in Germany on 29 July 2025