EK MOBILE's customer reviews

Overall rating

18 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.7/5

  • Accessories

    3.7/5

  • Battery

    4.5/5

  • Lens & Camera

    4.6/5

  • Packaging

    3.9/5

  • Shipping

    4.6/5

Reviews

  • Danielle M.

    Verified

    Reviewed 13/11/2025, United Kingdom.

    Bought from Back Market before & everything was great, so returned for another refurbished iPad & have been impressed again. On both occasions of buying my kids’ refurbished ipads with another online retailer, I had to send them back due to glitching issues. Touch wood, Back Market devices have been high quality refurbs with no issues to date. Also, great value for money & can’t be beaten to price. My daughter has had hers well over two years now. Would highly recommend

    Condition

    Excellent

    Purchased

    15/10/2025

  • Irshad K.

    Verified

    Reviewed 04/12/2025, United Kingdom.

    Phone was perfect. Have no complaints. Fast and smooth delivery. They even put a free screen protector, charger, and Sim pin for me too. Very happy with this purchase and will definitely be buying again!

    Condition

    Fair

    Purchased

    29/11/2025

  • Lynn W.

    Verified

    Reviewed 30/11/2025, United Kingdom.

    Super happy with my Galaxy S24 Quick delivery, great communication. Phone perfect as expected and working lovely. Highly recommend.

    Condition

    Excellent

    Purchased

    19/11/2025

  • Becky H.

    Verified

    Reviewed 26/11/2025, United Kingdom.

    The first phone I received was not as expected- I had ordered an excellent condition device but received what was probably acceptable with lots of scratches on the screen . I was disappointed 🙁. However, I contacted customer service who were helpful, provided clear instructions on how to return the product and a replacement was sent within 24 hours. This phone is excellent and I have no complaints.🙂 I would buy from back market again as it is how responsive customer service is when there is an issue that tells me more about the company than ‘right first time’.

    Condition

    Excellent

    Purchased

    13/11/2025

  • Sameer H.

    Verified

    Reviewed 14/11/2025, United Kingdom.

    I have ordered devices from other websites and I’ve always come across an issue, minor and major. However, when ordering this phone. I had no issues and it’s running smoothly. Thank you so much!

    Condition

    Fair

    Purchased

    10/11/2025

  • Maggie D.

    Verified

    Reviewed 04/12/2025, United Kingdom.

    Very well thank you

    Condition

    Excellent

    Purchased

    05/11/2025

  • Lucy P.

    Verified

    Reviewed 30/11/2025, United Kingdom.

    all good

    Condition

    Excellent

    Purchased

    17/11/2025

  • Liam P.

    Verified

    Reviewed 23/11/2025, United Kingdom.

    Device works perfectly, but the packaging was poor. Came in cardboard and thin bit of bubble wrap, Would’ve smashed if posted but received from the post man.

    Condition

    Excellent

    Purchased

    14/11/2025

  • Stephen B.

    Verified

    Reviewed 03/12/2025, United Kingdom.

    Excellent phone in mint condition, super fast delivery, would definitely buy again from you.

    Condition

    Excellent

    Purchased

    15/11/2025

  • Arron M.

    Verified

    Reviewed 16/11/2025, United Kingdom.

    My purchase was not as advertised, it was not unlocked. This was a direct misrepresentation in the title of the listing.

    Condition

    Excellent

    Purchased

    04/11/2025