Customer reviews

I love the phone and it’s in good working order up till now. I’m happy thanks.

The phone was mint condition. But had problems with delivery. The customer service from the seller was terrible. They took about 4 days to reply,there is no number you can ring,Bakmarkt don't have an email address,I could find anyway.. You need to be more available to your customers.. I doubt I will use them again after this experience

Even though the condition of the iPhone was classed as EXCELLENT, the battery health had 'SERVICE' showing. The merchant that supplied the iPhone gave the excuse that it is normal. Message from merchant (In most cases, in the process of refurbishments the batteries are replaced when they are not optimal. Once it's replaced, the phone will show this kind of message as an alert to signal that the first and original battery has been replaced. It's normal, you don't have to worry about it.) To others that are not aware; when you replace a battery, the service message will disappear. I'm happy to report that I was able for get a full refund, but I'm sorry to say it has darken my thoughts of BackMarket.

Super..

I am delighted with my Galaxy phone. Excellent customer service and first class delivery. I highly recommend your company. Thank you R

Bought the phone to my nephew and he love it. The quality of the phone is good and value for the money.

Great service. Really quick. Very pleased with the phone. Went for a "good" condition model and it was flawless - good as new.

It’s a super phone - quick and high quality and whilst it’s the older design it’s got great specs, chip, camera etc.

First time I have used Back Market and have been thrilled with the iPhone and service I have received.

Quality is excellent but I am finding it rather cumbersome having upgraded from a conventional mobile. Everything seems to take longer but that is likely due to my age (74), large fingers and no buttons.That said it is a good piece of kit and I am sure I will get the hang of it with help from my juniors. Good value for money.