Customer reviews

Overall rating

23 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.7/5

  • Accessories

    4.4/5

  • Battery

    4.4/5

  • Lens & Camera

    4.7/5

  • Packaging

    4.8/5

  • Shipping

    4.7/5

Reviews

  • Cathy T.

    Verified

    Reviewed 15/08/2022, United Kingdom.

    I bought a I phone 8 for my daughter,I usually buy reconditioned ones from other shops but these prices were amazing so I decided to purchase.I bought the good standard and wow it was excellent.I saved approximately £100 from what I saw in other shops and the delivery was super quick.I will always buy from here again.Glad I found this site.

    Condition

    Good

    Purchased

    19/07/2022

  • Peter S.

    Verified

    Reviewed 07/05/2023, United Kingdom.

    Great service and a brilliant second-hand phone. Looks like and behaves like brand new iPhone 8 Plus. This is my third successful purchase from Backmarket. Delighted customer.

    Condition

    Excellent

    Purchased

    27/04/2023

  • Madelaine V.

    Verified

    Reviewed 14/07/2022, United Kingdom.

    I ordered a Fair quality phone however when received it looked more like an excellent quality I ordered this phone after an issue with one is bought previously from back market When I contacted them about fixing they were brilliant. Very helpful, proactively calling and providing guidance anout returning. As they couldn’t fix I got an immediate refund, no issues and very quick So unusual these days to have such amazing service!

    Condition

    Fair

    Purchased

    30/06/2022

  • John D.

    Verified

    Reviewed 02/06/2022, United Kingdom.

    Great service, phone in great condition. I thought I had an issue and the company couldn’t be happier to get it back in to fix it, turns out I didn’t have an issue I just didn’t quite know how to work it properly. Great company.

    Condition

    Excellent

    Purchased

    25/05/2022

  • Isabel W.

    Verified

    Reviewed 23/08/2022, United Kingdom.

    Love it! Amazing phone! Good as new. Just a few tiny marks on the corners of the phone but screen is completely clear and so is back of phone. Works amazingly and will definitely be using back market again! Cheaper and for the same quality!

    Condition

    Good

    Purchased

    12/08/2022

  • Galina D.

    Verified

    Reviewed 27/11/2022, United Kingdom.

    Cannot fault anything. The phone is great, delivery and everything was prompt.

    Condition

    Good

    Purchased

    08/11/2022

  • Charles P.

    Verified

    Reviewed 21/11/2022, United Kingdom.

    Delivery was good (3 days) Condition was OK, there is one noticeable scratch on the screen which I would have appreciated a head up on but overall pretty happy with the experience!

    Condition

    Fair

    Purchased

    03/11/2022

  • Stephen S.

    Verified

    Reviewed 28/04/2022, United Kingdom.

    Ordered the iPhone in mint condition and was not disappointed.Come within 2 days which was very fast and up to now working very well.

    Condition

    Excellent

    Purchased

    07/04/2022

  • Keletso M.

    Verified

    Reviewed 12/07/2022, United Kingdom.

    Arrived well packaged and looked excellent but unfortunately the screen malfunctioned.😢😢.. Sent it back to the seller.. Came back after a week nd this time with a cracked screen 😭😭sent it back.. Still waiting for possibly Friday to receive it again if not Monday 😢😢

    Condition

    Excellent

    Purchased

    09/07/2022

  • Abdul basir S.

    Verified

    Reviewed 28/10/2022, United Kingdom.

    I bought the good condition and it was in good condition it only had 1 scratch and when i checked the batteryit was at 94% wich was excellent

    Condition

    Good

    Purchased

    05/08/2022