Customer reviews

I have tried buying refurbished iPhones from different companies, and I have to say with absolute certainty that I have been very happy here. When they say the grade is excellent, it's really true. Thank you.

Excellent experience, seriousness and fairness of the Back Market service. . iPhone 12 Pro purchased as a gift but unfortunately the recipient did not deserve it. I received proper instructions, refund as expected and super fast turnaround time. I was still very satisfied.

Excellent condition it was like new and the battery has 91%, the only downside is that it fell about 20cm and even with a protective shell it already has an impact on the rear glass a little disappointed with the resistance but otherwise it's perfect.

The smartphone corresponds perfectly to the description, very fast shipping, lower price compared to other refurbishment sites, I have been using it for a little over a week now and so far it works fine

A very good experience. The delivery was quicker than originally stated, although the delivery by the courier company was terrible. The device arrived in perfect condition. I selected excellent condition and indeed it doesn't have a scratch on it. So far so good. It certainly won't be the last device I buy refurbished, although I was a bit sceptical.

iPhone XR received in 2 days frankly in perfect condition believe it is new it has no defect it works perfectly if you hesitate to buy refurbished frankly it's worth it! and cheaper I thoroughly recommend! I'll do it again

I bought a refurbished Iphone 13. I asked for it to come with a new battery. I've only had it for 5 days but I'm delighted. It works very well and is practically new. The shipping has been fast and in 4 days I had it home (took weekend in between). Not so the case and screen protector that I still haven't received. I hope to receive it before this weekend. I don't like to have the phone without the case and screen protection. I recommend Back Market 100% without a doubt. The purchase through the web has been easy and everything very clear. For the week I will send my iphone to recycle and I will give you the opinion of how it has gone the renove.

I took an iPhone 11 64 GB - Black with new battery And like new condition. And it really looks like new not a scratch or chip. I've been using it for a week now and you can't tell it's reconditioned at all. I am very satisfied 👍

The good : Order received quickly in 48 hours. Phone in perfect condition as advertised. 12 months warranty. The bad: The cardboard packaging was not really of a high quality and did not allow me to offer it as is. On my previous orders, the phone was packaged in a beautiful white box. It's a shame that the product was repackaged in Romania! There must be closer partners in France to reduce the carbon impact.