Computer Exchange nw ltd's customer reviews

4.8/5

50 verified reviews in the last 6 months.

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  • J

    Jai A.

    Purchased on the 19 April 2024

    4.9/5
    This is the second time that I have bought and sold a phone on Back Market. My aim in doing so is to reduce my carbon footprint and recycling does this. I have always found Back Market a very slick operation, their customer service is superlative, and the trade in facility easy to use and effective, payment usually follows 8 days after the condition of the trade in is verified. I have no hesitation recommending buying a refurbished telephone from Back Market as both experiences I have had have been superb.
    Galaxy S24 Ultra 512GB - Black - Unlocked - Dual-SIM

    Reviewed in United Kingdom on 8 May 2024

  • T

    Tom W.

    Purchased on the 3 March 2024

    5/5
    The watch is practically brand new. Either I was lucky, or the refurbishment in this case was amazing. Package had clearly been opened (from new), and some of the plastic packaging holding stuff together was ripped, but the watch itself is in perfect condition. 100% recommended, and looking forward to my 3rd purchase 👍
    Samsung Smart Watch Galaxy Watch 5 Pro HR GPS - Black

    Reviewed in United Kingdom on 6 March 2024

  • H

    Hayley B.

    Purchased on the 15 January 2024

    5/5
    Perfect, perfect, perfect. What can I say. Ordered and delivered the next day by 1pm. Perfect condition, perfect working order. First refurbished phone. Will be ordering from you again x. Thank you so much
    Galaxy Z Flip5 512GB - Purple - Unlocked

    Reviewed in United Kingdom on 29 January 2024

  • T

    Thomas H.

    Purchased on the 25 April 2024

    4.8/5
    Phone was as described. It is in very good condition and the battery shows 100% capacity. I didn’t take the express delivery option but it was delivered the following day after ordering in any case. Very happy with the purchase experience. Thanks
    iPhone SE (2022) 64GB - Midnight - Unlocked

    Reviewed in United Kingdom on 5 May 2024

  • M

    Magdalena L.

    Purchased on the 26 February 2024

    4.8/5
    It was my first purchase with Back Market and I have to say it was a great experience! Very good quality, exactly as described and my parcel was delivered in a speedy manner. I have been using my new phone for a while now and everything is working excellent. I am very happy with my purchase and cannot praise it more!
    Galaxy S23 128GB - Beige - Unlocked - Dual-SIM

    Reviewed in United Kingdom on 14 April 2024

  • E

    Errol W.

    Purchased on the 29 February 2024

    4.9/5
    The phone was absolutely perfect & was like brand new. The size is just right & it is light in the hand. An excellent purchase & l am quite happy with the price paid. I would definitely recommend Back Market for purchasing of used electronics. Five star service all around.
    Galaxy A23 5G 64GB - Blue - Unlocked

    Reviewed in United Kingdom on 20 March 2024

  • N

    Natasha S.

    Purchased on the 8 March 2024

    5/5
    I was a bit skeptical getting a second hand Smart Watch but the refurb team have done an imaculate job! Very happy and glad I used Back Market. Always please with every product I have bought from them
    Samsung Smart Watch Galaxy Watch 6 40 mm HR GPS - Black

    Reviewed in United Kingdom on 18 March 2024

  • A

    Andrew D.

    Purchased on the 29 February 2024

    4.2/5
    Good watch but did not come with a charger I feel it should have or been highlighted no charger with a smart watch. Little bit disappointed but over all service was speedy. The watch it's self is very good battery little weak but it's second hand enjoying my purchase and will use company again
    Samsung Smart Watch Galaxy Watch 5 Pro HR GPS - Black

    Reviewed in United Kingdom on 10 March 2024

  • D

    Daniel J.

    Purchased on the 21 February 2024

    5/5
    really fast delivery, serval days before you stated. Great quality product, as good as brand new. Royal mail didn't follow my instructions, looks like they through the package over the gate instead of placing it behind the gate
    Samsung Galaxy Buds2 Pro Earbud Noise-Cancelling Bluetooth Earphones - Black

    Reviewed in United Kingdom on 23 February 2024

  • G

    Gary P.

    Purchased on the 4 January 2024

    5/5
    I was a sceptic on refurbs, but having taken the plunge, I am delighted with the product and service Back Market have provided. They exceeded my expectations at every step. I bought the phone in 'Fair' condition and it took me a while to find the blemish. It was a scuff on the chrome corner of the phone, not at all visible on the screen and covered by my phone cover. The phone came packaged as new and started up with all the normal new setup steps. There is no sense I have that this is not a brand new phone. To top it all, Back Market delivered the phone ahead of schedule. I'm am a convert. I will be coming to these guys for all my tech.
    Galaxy Z Flip5 512GB - Grey - Unlocked

    Reviewed in United Kingdom on 16 February 2024