By selecting “Accept all” you allow Back Market and our partners to use cookies and to share your data for all these purposes. We and our partners use cookies and similar tools to measure our site's audience, evaluate the performance of our ads, and show you personalized content and ads.
Except for cookies that are essential for navigating our site, we use these cookies and share your data only with your consent. Learn more about cookies. You can change your mind and modify your choices at any time by going to the "Cookies and privacy settings" section at the bottom of any page. Read our Cookie policy and Data Protection Policy for more info.
227 verified reviews in the last 24 months.
Nahyia A.
Purchased on the 27 April 2025
Verified purchaseI’m so happy with my iPhone 16 pro max; I got a new phone. The battery was at 100%. Thank you! Buy with confidence from Back market
Condition
Excellent
Reviewed in United Kingdom on 14 May 2025
Luke Y.
Purchased on the 20 April 2025
Verified purchaseAMAZING PHONE!!! I got a black pixel 8A for £299 and it is AWESOME. I got standard shipping and it arrived two days after I ordered it. The package was VERY secure and safe, I chose "good" quality and the phone is absolutely spotless. Thank you back market! I searched up which was the most trustworthy refurbished phone website and this one checked all the marks. Couldn't thank you guys more for this very lovely phone. Definitely recommend anyone to use this website. Thanks :)
Condition
Good
Reviewed in United Kingdom on 7 May 2025
Jai A.
Purchased on the 19 April 2024
Verified purchaseThis is the second time that I have bought and sold a phone on Back Market. My aim in doing so is to reduce my carbon footprint and recycling does this. I have always found Back Market a very slick operation, their customer service is superlative, and the trade in facility easy to use and effective, payment usually follows 8 days after the condition of the trade in is verified. I have no hesitation recommending buying a refurbished telephone from Back Market as both experiences I have had have been superb.
Condition
Fair
Reviewed in United Kingdom on 8 May 2024
Tom W.
Purchased on the 3 March 2024
Verified purchaseThe watch is practically brand new. Either I was lucky, or the refurbishment in this case was amazing. Package had clearly been opened (from new), and some of the plastic packaging holding stuff together was ripped, but the watch itself is in perfect condition. 100% recommended, and looking forward to my 3rd purchase 👍
Condition
Excellent
Reviewed in United Kingdom on 6 March 2024
Hayley B.
Purchased on the 15 January 2024
Verified purchasePerfect, perfect, perfect. What can I say. Ordered and delivered the next day by 1pm. Perfect condition, perfect working order. First refurbished phone. Will be ordering from you again x. Thank you so much
Condition
Excellent
Reviewed in United Kingdom on 29 January 2024
Denise B.
Purchased on the 2 May 2025
Verified purchaseThis is the first time purchasing with trading in my old mobile phone. The whole process was straightforward, Back Market supplies the return envelopes/packaging to return trade in item. Back Market kept me updated with every step of the way throughout the transaction. I prefer Samsung phones and I’m enjoying using my new to me A55. My only quibble is android auto app seems to be intermittently working, which is annoying. However A55 is otherwise working well. I would recommend purchasing from Back Market-Great that tech can have another lease of life!
Condition
Excellent
Reviewed in United Kingdom on 27 May 2025
Craig M.
Purchased on the 31 July 2025
Verified purchaseMy phone arrived only 1 day after I ordered it which I was very pleased with, the phone condition was stated as excellent again which I agree with 100% as the phone as i believe was brand new not even a spec of dust on it, couldn't be more happier with it.
Condition
Excellent
Reviewed in United Kingdom on 11 August 2025
Jean W.
Purchased on the 31 July 2025
Verified purchaseBrilliant. Received phone way before estimated date and it was in superb condition. Really pleased with this company. Came highly recommended by my daughter and would definitely recommend to friends.
Condition
Excellent
Reviewed in United Kingdom on 10 August 2025
Isabel K.
Purchased on the 12 July 2025
Verified purchaseFirst of all the delivery was on time, phone looked perfectly new..I have been using it for two weeks now, battery lasts 24hrs and also it charges fast enough. I am completely satisfied with the phone display, appearance, camera🤎 First time using back market, will definitely use it again
Condition
Excellent
Reviewed in United Kingdom on 28 July 2025
Sidonie's K.
Purchased on the 9 July 2025
Verified purchaseExactly what I needed! My A22 had seen better days, so I decided to upgrade, and I’m so glad I did. The A55 arrived quickly and in perfect condition. I’ve set it up with an eSIM for business, a regular SIM for personal use, and a 256GB memory card for all my work photos. It’s been such a lifesaver, and for the price, an absolute bargain. I’ve already recommended Backmarket to my mates!
Condition
Excellent
Reviewed in United Kingdom on 20 July 2025