Computer Exchange nw ltd's customer reviews

Overall rating

267 verified reviews

Rating details

  • Overall performance

    4.8/5

  • Appearance

    4.8/5

  • Accessories

    4.5/5

  • Battery

    4.7/5

  • Lens & Camera

    4.8/5

  • Packaging

    4.7/5

  • Shipping

    4.8/5

Reviews

  • Nahyia A.

    Verified

    Reviewed 14/05/2025, United Kingdom.

    I’m so happy with my iPhone 16 pro max; I got a new phone. The battery was at 100%. Thank you! Buy with confidence from Back market

    Condition

    Excellent

    Purchased

    27/04/2025

  • Luke Y.

    Verified

    Reviewed 07/05/2025, United Kingdom.

    AMAZING PHONE!!! I got a black pixel 8A for £299 and it is AWESOME. I got standard shipping and it arrived two days after I ordered it. The package was VERY secure and safe, I chose "good" quality and the phone is absolutely spotless. Thank you back market! I searched up which was the most trustworthy refurbished phone website and this one checked all the marks. Couldn't thank you guys more for this very lovely phone. Definitely recommend anyone to use this website. Thanks :)

    Condition

    Good

    Purchased

    20/04/2025

  • Josh T.

    Verified

    Reviewed 20/08/2025, United Kingdom.

    So far, so good. This phone delivers everything I need and more. The camera is especially impressive. A major upgrade from the Pixel 7 pro which I had before. The integrated AI features are great, too. I went for beige because it was much cheaper than black, but it's actually more silver in colour which looks pretty slick contrasted with my blue case/cover. Well the worth the money!

    Condition

    Excellent

    Purchased

    24/07/2025

  • Craig M.

    Verified

    Reviewed 11/08/2025, United Kingdom.

    My phone arrived only 1 day after I ordered it which I was very pleased with, the phone condition was stated as excellent again which I agree with 100% as the phone as i believe was brand new not even a spec of dust on it, couldn't be more happier with it.

    Condition

    Excellent

    Purchased

    31/07/2025

  • Geoff H.

    Verified

    Reviewed 15/10/2025, United Kingdom.

    The device came in a plain brown box, with a charge lead, but aside from that it was so good it could have been new. Setting up and transferring the apps, settings and data from my old S21FE was straight forward. This is the first time I've used Back Market, but If this is what buying from them is like, I'll never pay full price for a brand new phone again!

    Condition

    Excellent

    Purchased

    02/10/2025

  • Isabel K.

    Verified

    Reviewed 28/07/2025, United Kingdom.

    First of all the delivery was on time, phone looked perfectly new..I have been using it for two weeks now, battery lasts 24hrs and also it charges fast enough. I am completely satisfied with the phone display, appearance, camera🤎 First time using back market, will definitely use it again

    Condition

    Excellent

    Purchased

    12/07/2025

  • Jean W.

    Verified

    Reviewed 10/08/2025, United Kingdom.

    Brilliant. Received phone way before estimated date and it was in superb condition. Really pleased with this company. Came highly recommended by my daughter and would definitely recommend to friends.

    Condition

    Excellent

    Purchased

    31/07/2025

  • Denise B.

    Verified

    Reviewed 27/05/2025, United Kingdom.

    This is the first time purchasing with trading in my old mobile phone. The whole process was straightforward, Back Market supplies the return envelopes/packaging to return trade in item. Back Market kept me updated with every step of the way throughout the transaction. I prefer Samsung phones and I’m enjoying using my new to me A55. My only quibble is android auto app seems to be intermittently working, which is annoying. However A55 is otherwise working well. I would recommend purchasing from Back Market-Great that tech can have another lease of life!

    Condition

    Excellent

    Purchased

    02/05/2025

  • Tony L.

    Verified

    Reviewed 20/05/2025, United Kingdom.

    I bought S25 Ultra 1TB. This is my first time purchasing from BackMarket. I was really scared but thought give it a try. The product arrived in 2 days. I was surprised excellent quality. Looks brand new. No problems so far. Im enjoying the product. Will definitely buy all my tech from BackMarket from now on. We even have 12 month warranty. Thanks. 5 Stars. Satisfied customer.

    Condition

    Fair

    Purchased

    12/05/2025

  • Voke E.

    Verified

    Reviewed 09/05/2025, United Kingdom.

    Spent lots of time going through reviews before I effected this purchase. and it went in line with most of the review I saw. The item arrived in excellent state, not complaints at all after 2 month use. I am extremely happy with this purchase. Delivery was very fast.

    Condition

    Excellent

    Purchased

    09/04/2025