Computer Exchange nw ltd's customer reviews

201 verified reviews in the last 24 months.

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  • N

    Nahyia A.

    Purchased on the 27 April 2025

    Verified purchase

    I’m so happy with my iPhone 16 pro max; I got a new phone. The battery was at 100%. Thank you! Buy with confidence from Back market

    Reviewed in United Kingdom on 14 May 2025

    iPhone 16 Pro Max 256GB - Natural Titanium - Unlocked
  • L

    Luke Y.

    Purchased on the 20 April 2025

    Verified purchase

    AMAZING PHONE!!! I got a black pixel 8A for £299 and it is AWESOME. I got standard shipping and it arrived two days after I ordered it. The package was VERY secure and safe, I chose "good" quality and the phone is absolutely spotless. Thank you back market! I searched up which was the most trustworthy refurbished phone website and this one checked all the marks. Couldn't thank you guys more for this very lovely phone. Definitely recommend anyone to use this website. Thanks :)

    Reviewed in United Kingdom on 7 May 2025

    Google Pixel 8a 128GB - Black - Unlocked
  • J

    Jai A.

    Purchased on the 19 April 2024

    Verified purchase

    This is the second time that I have bought and sold a phone on Back Market. My aim in doing so is to reduce my carbon footprint and recycling does this. I have always found Back Market a very slick operation, their customer service is superlative, and the trade in facility easy to use and effective, payment usually follows 8 days after the condition of the trade in is verified. I have no hesitation recommending buying a refurbished telephone from Back Market as both experiences I have had have been superb.

    Reviewed in United Kingdom on 8 May 2024

    Galaxy S24 Ultra 512GB - Black - Unlocked - Dual-SIM
  • D

    Denise B.

    Purchased on the 2 May 2025

    Verified purchase

    This is the first time purchasing with trading in my old mobile phone. The whole process was straightforward, Back Market supplies the return envelopes/packaging to return trade in item. Back Market kept me updated with every step of the way throughout the transaction. I prefer Samsung phones and I’m enjoying using my new to me A55. My only quibble is android auto app seems to be intermittently working, which is annoying. However A55 is otherwise working well. I would recommend purchasing from Back Market-Great that tech can have another lease of life!

    Reviewed in United Kingdom on 27 May 2025

    Galaxy A55 256GB - Blue - Unlocked
  • B

    Beverley P.

    Purchased on the 27 January 2025

    Verified purchase

    Quick delivery. Refurbished phone was just as stated - I'm very happy. I would defo use Back Market again.

    Reviewed in United Kingdom on 16 February 2025

    Galaxy A35 256GB - Dark Blue - Unlocked
  • P

    Paul Q.

    Purchased on the 23 October 2024

    Verified purchase

    Very pleased with the phone and the delivery. It was very clean and IMHO in *excellent* condition. It's taken me a week to get my data organised - I was downsizing from a Galaxy S10+ with 512 GB of storage plus a 128 GB SD card. The transfer was well managed and pain free apart from logging in my large number of Apps. I'm now getting used to the faster speeds and the smaller screen but overall it is a very easy phone to use. I bought the original Google Pixel case , a bit more pricey but fits like a glove and is very smart.

    Reviewed in United Kingdom on 2 November 2024

    Google Pixel 8 256GB - Black - Unlocked
  • T

    Tom W.

    Purchased on the 3 March 2024

    Verified purchase

    The watch is practically brand new. Either I was lucky, or the refurbishment in this case was amazing. Package had clearly been opened (from new), and some of the plastic packaging holding stuff together was ripped, but the watch itself is in perfect condition. 100% recommended, and looking forward to my 3rd purchase 👍

    Reviewed in United Kingdom on 6 March 2024

    Smart Watch Samsung HR GPS Galaxy Watch 5 Pro - Black
  • H

    Hayley B.

    Purchased on the 15 January 2024

    Verified purchase

    Perfect, perfect, perfect. What can I say. Ordered and delivered the next day by 1pm. Perfect condition, perfect working order. First refurbished phone. Will be ordering from you again x. Thank you so much

    Reviewed in United Kingdom on 29 January 2024

    Galaxy Z Flip5 512GB - Purple - Unlocked
  • T

    Tony L.

    Purchased on the 12 May 2025

    Verified purchase

    I bought S25 Ultra 1TB. This is my first time purchasing from BackMarket. I was really scared but thought give it a try. The product arrived in 2 days. I was surprised excellent quality. Looks brand new. No problems so far. Im enjoying the product. Will definitely buy all my tech from BackMarket from now on. We even have 12 month warranty. Thanks. 5 Stars. Satisfied customer.

    Reviewed in United Kingdom on 20 May 2025

    Galaxy S25 Ultra 1000GB - Black - Unlocked
  • V

    Voke E.

    Purchased on the 9 April 2025

    Verified purchase

    Spent lots of time going through reviews before I effected this purchase. and it went in line with most of the review I saw. The item arrived in excellent state, not complaints at all after 2 month use. I am extremely happy with this purchase. Delivery was very fast.

    Reviewed in United Kingdom on 9 May 2025

    Samsung Galaxy Buds 3 Earbud Noise-Cancelling Bluetooth Earphones - Grey