Customer reviews

194 verified reviews in the last 10 years.

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  • J

    Jacques Z.

    Purchased on the 16 May 2025

    Verified purchase

    Practically new phone that holds a charge well. This is my 3rd refurbished purchase and I'm still as satisfied as ever. It saves me a lot of money.

    Translated from French

    Item

    Galaxy S23 Ultra 256 Go - Noir - Débloqué

    Condition

    Good

    Reviewed in France on 2 June 2025

  • M

    Manuela A.

    Purchased on the 20 February 2025

    Verified purchase

    This is my second purchase on the site, both went very well, fast dispatch and equipment in excellent condition. In the case of this mobile phone, I only have to point to the battery, which has a short lifespan, a problem that I will have to solve in the meantime, apart from this issue, nothing else to point to. I'm sure I'll continue to be your customer

    Translated from Portuguese

    Item

    Galaxy S21 5G 128GB - Cinzento - Desbloqueado

    Condition

    Fair

    Reviewed in Portugal on 10 March 2025

  • V

    Viktoria V.

    Purchased on the 25 May 2025

    Verified purchase

    Product as described - fully functional. Fast, reliable delivery. Everything exactly as ordered and as it should be. :-)

    Translated from German

    Item

    Galaxy S23 256GB - Grün - Ohne Vertrag

    Condition

    Fair

    Reviewed in Germany on 8 June 2025

  • E

    Exauce M.

    Purchased on the 10 June 2025

    Verified purchase

    Beautiful, as soon as they arrive! Like new, not a scratch on it. I am very satisfied. I will update about the functioning in a month.

    Translated from Italian

    Item

    Galaxy Z Flip5 256GB - Beige

    Condition

    Good

    Reviewed in Italy on 11 June 2025

  • P

    Paco M.

    Purchased on the 10 March 2025

    Verified purchase

    The mobile itself works perfectly, BUT, should put real photos of the state of the terminal. I bought it as excellent and it has a scratch from top to bottom of the screen and some more, and it bothers a lot. I doubt I will buy here again if it is not with real photos.

    Translated from Spanish

    Item

    Galaxy S24 Ultra 256GB - Negro - Libre

    Condition

    Excellent

    Reviewed in Spain on 10 April 2025

  • C

    Carine M.

    Purchased on the 18 October 2023

    Verified purchase

    This is the 3rd phone I have bought from Backmarket and it has been perfect, everything has gone smoothly. For the 2nd one there was a charging problem and the phone was exchanged very quickly. What's more, second-hand is more respectful of the planet and the environment.

    Translated from French

    Item

    Galaxy S10+ 128 Go - Blanc - Débloqué

    Condition

    Fair

    Reviewed in France on 9 January 2024

  • E

    Emilio G.

    Purchased on the 28 December 2023

    Verified purchase

    So far everything seems to be fine, just as I described the condition of the phone. Battery health is at 94% and no scratches or anything that seems to be wrong and I insist with "seems" because they had to refund me the money from another mobile I bought previously (iPhone 8) because it also seemed that everything was fine but suddenly one day (soon after) the battery swelled and after going again and again to an Apple store to diagnose the problem (which I thought was the warranty that was in charge of going to get the mobile). time and time again to an Apple shop to get the problem diagnosed (I thought it was the warranty that was responsible for going to get the phone repaired) finally they saw that the battery was not original and was stuck to the phone (there was no possibility of repair they told me) and finally after almost 2 months they reimbursed me the money. I have an iPod and two iPhones, so far one has gone wrong. I hope it doesn't happen again, it would be a disappointment. I'll be counting on this iPhone 11.

    Translated from Spanish

    Item

    iPhone 11 128GB - Negro - Libre

    Condition

    Excellent

    Reviewed in Spain on 9 January 2024

  • M

    Meritxell T.

    Purchased on the 14 September 2023

    Verified purchase

    The condition of the phone was "very good" and the truth is that it looks like new from the factory. Not a scratch, absolutely nothing. It works perfectly. The only thing I would like to know is what is the state of the battery (not because I have the feeling that it does not last), just out of curiosity, but I do not know if there is a way to do it. Super fast delivery and perfect packaging.

    Translated from Spanish

    Item

    Galaxy S21 5G 256GB - Rosa - Libre

    Condition

    Good

    Reviewed in Spain on 1 October 2023

  • D

    Dieter D.

    Purchased on the 12 September 2024

    Verified purchase

    I am very satisfied with the device, I thought I had been supplied with new goods by mistake! Top !

    Translated from German

    Item

    Galaxy S22 5G 256GB - Schwarz - Ohne Vertrag

    Condition

    Fair

    Reviewed in Germany on 30 November 2024

  • L

    Louise R.

    Purchased on the 8 October 2024

    Verified purchase

    the quality of the phone is perfect, just what I was looking for when replacing my old phone

    Translated from French

    Item

    Galaxy S22 5G 256 Go - Vert - Débloqué

    Condition

    Fair

    Reviewed in France on 20 October 2024