Customer reviews

Overall rating

1,522 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

  • Accessories

    4/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.4/5

  • Shipping

    4.6/5

Reviews

  • Celia B.

    Verified

    Reviewed 02/11/2021, United Kingdom.

    I am so delighted with the purchase of my S10 128 GB mobile. The condition of the phone is perfect,like new in fact. I would not hesitate to recommend Back Market to anyone wanting to purchase a mobile phone. From selection to delivery was just 3 days. A perfect purchase.

    Condition

    Fair

    Purchased

    10/10/2021

  • Charles G.

    Verified

    Reviewed 26/12/2020, United Kingdom.

    Phone was perfect thanks guys Merry Christmas and a happy New Year

    Condition

    Excellent

    Purchased

    16/12/2020

  • Alastair M.

    Verified

    Reviewed 25/11/2020, United Kingdom.

    Brilliant purchase great service

    Condition

    Excellent

    Purchased

    13/11/2020

  • Roger L.

    Verified

    Reviewed 24/11/2020, United Kingdom.

    Very happy with appearance and function of the refurbished phone. Will return when I need another

    Condition

    Excellent

    Purchased

    11/11/2020

  • Phil C.

    Verified

    Reviewed 30/10/2020, United Kingdom.

    Phone in excellent condition. Fast delivery with good tracking info. Really happy with the purchase. Will use again. Good job.

    Condition

    Excellent

    Purchased

    05/10/2020

  • Jacques Z.

    Verified

    Reviewed 02/06/2025, France.

    Practically new phone that holds a charge well. This is my 3rd refurbished purchase and I'm still as satisfied as ever. It saves me a lot of money.

    Translated from French


    Condition

    Good

    Purchased

    16/05/2025

  • David H.

    Verified

    Reviewed 13/08/2023, Netherlands.

    This is my first refurbished phone, and I'm totally happy with it you wouldn't (apart from the batery being a little bit bad) tell it's not new. Nothing bad to say, just totally happy with it.

    Translated from Dutch


    Condition

    Excellent

    Purchased

    23/07/2023

  • Manuela A.

    Verified

    Reviewed 10/03/2025, Portugal.

    This is my second purchase on the site, both went very well, fast dispatch and equipment in excellent condition. In the case of this mobile phone, I only have to point to the battery, which has a short lifespan, a problem that I will have to solve in the meantime, apart from this issue, nothing else to point to. I'm sure I'll continue to be your customer

    Translated from Portuguese


    Condition

    Fair

    Purchased

    20/02/2025

  • Viktoria V.

    Verified

    Reviewed 08/06/2025, Germany.

    Product as described - fully functional. Fast, reliable delivery. Everything exactly as ordered and as it should be. :-)

    Translated from German


    Condition

    Fair

    Purchased

    25/05/2025

  • Exauce M.

    Verified

    Reviewed 11/06/2025, Italy.

    Beautiful, as soon as they arrive! Like new, not a scratch on it. I am very satisfied. I will update about the functioning in a month.

    Translated from Italian


    Condition

    Good

    Purchased

    10/06/2025