Customer reviews

Overall rating

2,301 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

  • Accessories

    4/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.3/5

  • Shipping

    4.4/5

Reviews

  • Venita D.

    Verified

    Reviewed 17/11/2021, United Kingdom.

    Not going to lie I was a bit hesitant to purchase a refurbished IPhone 12 Pro but it came in an excellent condition without a single scratch!!!! Amazing quality and products would highly recommend for a much cheaper price!! 👍👍😊

    Condition

    Excellent

    Purchased

    02/11/2021

  • Sarah M.

    Verified

    Reviewed 06/02/2022, United Kingdom.

    I bought a refurbed iPhone 8 after dropping my previous one in the toilet!!! I decided I didn’t need/want to pay for the most up to date version. I’m not very technical but so far so good. Phone arrived next day(with plenty of emails advising on delivery ) and in mint condition (as ordered). New charging cable and battery life seems good. At the moment 🤞 would definitely do this again 👍

    Condition

    Excellent

    Purchased

    25/01/2022

  • Joanne B.

    Verified

    Reviewed 08/03/2023, United Kingdom.

    Great service! Ordered and delivered in 2 days, brilliant phone , excellent condition. Highly recommend Back Market.

    Condition

    Excellent

    Purchased

    22/02/2023

  • Wilma D.

    Verified

    Reviewed 21/06/2022, United Kingdom.

    I am very happy with this new phone. It was described as ‘fair’ but it looks new to me. Thank you. Two cables were in the box but neither had a usb connection, which would have been more useful to me.

    Condition

    Fair

    Purchased

    09/06/2022

  • Nigel H.

    Verified

    Reviewed 12/03/2023, United Kingdom.

    Excellent quality - phone is like new. Battery has been good too. Highly recommend.

    Condition

    Excellent

    Purchased

    23/02/2023

  • Alexander R.

    Verified

    Reviewed 20/09/2022, United Kingdom.

    I bought this phone for my mother, and she loves it. the whole process of buying and delivery was 1st class as well as the phone being as good as new.

    Condition

    Excellent

    Purchased

    31/08/2022

  • David S.

    Verified

    Reviewed 22/08/2022, United Kingdom.

    What an amazing phone! I was sceptical at first but if I didn't know any better, I would think it was brand new!.

    Condition

    Excellent

    Purchased

    29/01/2022

  • Linda W.

    Verified

    Reviewed 16/07/2022, United Kingdom.

    Just like a new phone, perfect. Works well straight out of the box. I am delighted with this purchase, and highly recommend this company for value.

    Condition

    Excellent

    Purchased

    04/07/2022

  • Katie C.

    Verified

    Reviewed 04/10/2022, United Kingdom.

    Arrived to Italy in 5 days, in perfect condition with a matte screen protector on, charging cable and battery capacity at 88%. 2 weeks in and I have no complaints so far. Very happy!

    Condition

    Excellent

    Purchased

    18/09/2022

  • Amanda C.

    Verified

    Reviewed 06/05/2021, United Kingdom.

    I initially received the incorrect colour for my device, however the seller immediately sought to fix the situation and having sent the item back and received the correct item in a matter of days, I was very happy. Communication was straightforward and with no hassle. The item itself is as described and delivery was very quick.

    Condition

    Excellent

    Purchased

    28/04/2021