Customer reviews

Overall rating

1,422 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

  • Accessories

    4/5

  • Battery

    4/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.3/5

  • Shipping

    4.5/5

Reviews

  • Stephan K.

    Verified

    Reviewed 10/06/2022, United Kingdom.

    Super quality, quick delivery: very happy with the iPhone!

    Condition

    Excellent

    Purchased

    27/05/2022

  • Carolyn B.

    Verified

    Reviewed 07/11/2020, United Kingdom.

    Really great service. Phone working well. A bargain and keeps another phone out of landfill. Thank you very much Back Market

    Condition

    Excellent

    Purchased

    28/10/2020

  • Salem A.

    Verified

    Reviewed 24/10/2020, United Kingdom.

    The product arrived with a bulging screen and poor pixelation. I sent back the phone 8 days ago and still waiting for a refund.

    Condition

    Excellent

    Purchased

    14/10/2020

  • Fredy G.

    Verified

    Reviewed 14/04/2023, Spain.

    The truth, my girlfriend had bought an iphone 12 mini 128 gb and it was pretty good, in fact to this day it is still working in perfect condition, for this reason I decided to trust backmarket to spend 1050€ on an iphone 13 pro 512 gb and it works perfect, it does not seem reconditioned it seems new.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    02/03/2023

  • Charlène M.

    Verified

    Reviewed 10/12/2022, France.

    Première fois que j’achète du reconditionné, je suis très contente. Le téléphone est comme neuf, la seule chose qui diffère c’est l’emballage et les accessoires ultra minimaliste, et c’est très bien comme ça Je recommande fortement, et j’achèterai mon prochain ordi sur le site :)

    Condition

    Excellent

    Purchased

    25/11/2022

  • Danny M.

    Verified

    Reviewed 26/03/2023, Germany.

    Lieferung erfolgte schnell und ohne Probleme. Das iPhone 13 Pro ist in einem super Zustand, es waren lediglich einige winzige Kratzer an der Kamera zu erkennen, welche keinesfalls stören. Die Akkukapazität liegt bei 100% und das Handy läuft einwandfrei. Gerne wieder!

    Condition

    Good

    Purchased

    12/03/2023

  • Oscar M.

    Verified

    Reviewed 19/02/2023, Spain.

    El iPhone 12 que he comprado en Backmarket es como decía el anuncio “excelente”. Si no fuera por que no trae su embalaje original diría que es nuevo. No tiene ninguna marca exterior y la batería está al 100% de vida, además llego en el tiempo anunciado. El vendedor ha cumplido todas las condiciones y es recomendable 100%.

    Condition

    Excellent

    Purchased

    04/02/2023

  • Pier giorgio D.

    Verified

    Reviewed 04/02/2023, Italy.

    I bought an iphone 12. I chose the 'excellent' option so as not to have any surprises and the surprise was that it arrived in three days, perfect, looks like new, battery status 100%. Even in the package there was not only the cable but also the plug. I am now waiting for the delivery of the airpods which had a different place of departure and therefore two separate deliveries. My experience is positive

    Translated from Italian


    Condition

    Excellent

    Purchased

    01/02/2023

  • Carlotta D.

    Verified

    Reviewed 02/02/2023, Germany.

    The delivery was lightning fast, within 24 hours I already had my new phone in my hands. The phone looks like new and had a battery capacity of 100%, I am really very satisfied and will find my way back here in the future and buy a refurbished phone.

    Translated from German


    Condition

    Excellent

    Purchased

    25/01/2023

  • Stéfan K.

    Verified

    Reviewed 18/01/2023, France.

    Après une semaine d’utilisation, je suis bluffé. J’ai commandé un iPhone 12 Pro Max « État correct » en pensant trouver une batterie et un téléphone usés, et c’était tout le contraire. Je suis très agréablement surpris de l’autonomie qui, pour l’instant, me tient 2 jours complets pour une utilisation soutenue (8h d’écran allumé par jour), et de l’état soigné du téléphone à son arrivée. La livraison a eu lieu eu 1 jour et demi : impressionnant, avec en prime un livreur DHL très sympathique. J’attends de voir sur le long terme après l’expiration de la garantie, mais pour l’instant ce n’est que du positif.

    Condition

    Fair

    Purchased

    07/01/2023