Customer reviews

Fast delivery, compliant product, including very good general condition. The only problem was that the keyboard had probably been changed to a French keyboard, but it had been incorrectly reassembled: the screws under the 2 confirmation keys on the keypad had not been screwed in, so the keyboard was incorrectly positioned in the case (it was even possible to lift it!). I therefore proceeded to position the keyboard myself and screwed in the 2 fixing screws. Shame about the lack of quality control during repackaging!

Top delivery, very well packaged. PC in very good condition, small scratches on the underside but normal for good condition. 3rd order on backmarket and still not disappointed.....quite the contrary!

1st purchase for me, I was a little afraid for a reconditioned product, I have so far simply tested because it is for offrif, it arrived as new no scratches well packaged in its original box (however arrived in a very damaged box although it was well indicated on very fragile but because of the delivery service) I will know once used and with time if it works well and if it holds the battery but in any case I am happy with my purchase.

Very good experience with back market I highly recommend, the computer we bought is in excellent condition as if it was brand new, and works perfectly. (Windows 10 pro) However, I can't upgrade to Windows 11, the processor is too old, although before ordering the device I asked the Back Market service department and they confirmed that I could upgrade to Windows 11, not cool and not professional. A small commercial gesture would be welcome for future purchases, thank you.

I am delighted with the very fast delivery (less than 48 hours) with very well protected packaging and the hp computer is exactly as described and in very good condition. I am delighted and would like to thank the Back Market team and their delivery driver!

the pc looks good and is more or less as it should be, however, it arrived with a strong smell of perfume which I hate, it's been over 7 days since I received the computer and I still haven't used it because of this, also it seems that it has been badly cleaned, as there seems to be nail varnish in the pc.

Very good product, really looks like new! The only major problem I had was that the keyboard and usb/HDMI ports were slightly out of place - I had to put them back like a Lego piece that didn't fit together properly.

So it's not: Fair condition but rather Satisfactory... After all, the screen works perfectly well and is very pleasant, but I'm disappointed by the visual condition of the product... which is why I'm giving it a rating of 4/5.

I received the screen, well packaged, nothing to complain about and it works. Just a shame that I paid for and received an E243 model and not an E243I as indicated on the site. The E243I is a real 24" screen unlike the E243 which is smaller, but I'm going to keep it.