Customer reviews for Refurbished Xperia XZ2

Phone is in perfect condition and works fine except that SIM is locked to some unknown network contrary to what's advertised on your website.This is being really frustrating and annoyng as repair options are not fisible with the pace of life. Backmarket should have a fisical shop where unhappy costumers could just walk in and get sorted out with repairs, refunds or exchanges!

This was my first purchase of refurbished tech and to say I am impressed is an understatement. The phone did not have a mark anywhere that I could see. I've been using for a couple of weeks and it's working just like a brand new ZX2 but at less than a quarter of the price. I cannot praise Backmarket and their refurbished tech suppliers enough.

After a while deliberating took the plunge and ordered my xz2. Right from the start communication from BM was excellent whilst awaiting delivery and afterwards a thoroughly pleasant experience. The product itself is awesome was described as "very Good" but in truth this phone looks and feels BRAND NEW its fantastic, set up in no time and up and running I've had now for couple of weeks and no issues at all. this was my first purchase from BM and I recommend to all. I will be back to upgrade again when the time comes.

Great arrived on time and was in mint condition as per order. Plus saved shed load of cash. If you're not bothered about having the most latest phone plus if you're on sim free plan this option is great way to save some cash. Really pleased.

I choose Fair condition and the phone arrived in that condition, scratches almost all over the place but not on the display thought. I've got what i paid for, I'm happy.

products are apperantly tested before sale ,,, well not true my ear wolume rattles and sound shocking so now my music sounds shite and incoming call sound distorted wont be using your service again was not going to leave any coment and chalk up to experiance ,,however as you keep e mailing me maybee this will put end to that

Very good, looks like new. 😁

Could only find 1 tiny scratch on the back of the phone. Sofar phone seems to be working satisfactoraly.Very good delivery time.

I'm really happy as Larry. Phone like new and came so quick I was delighted. Had phone two days no issues at all

I could not hear my voice when sending a voice message.