Customer reviews for Refurbished Smartphone accessories

Bought IPhone 14 Plus and I’m delighted with the condition of the phone. Chose the lowest quality reconditioned and only found one small mark on the case. Battery condition 85% so it lasts 2 full days on a charge. When my wife needs to replace her phone she will use back market as she was also impressed.

Very happy with Back Market’s service in handling my purchase of a refurbished iPhone. It arrived earlier than anticipated! The iPhone looks immaculate. Many thanks Back Market. It was all beautifully packaged too

Buying technology is not my favourite thing so it was a delight to find Back Market. The process was transparent and simple. The ethics of the company are commendable in recycling technology. I am delighted with my refurbished phone and the service I received. Back Market will be my provider of choice for the future. Keep up the good work!

Brilliant service, arrived early, in great condition,just 2 small scratches on screen which doesn’t affect use of key pad, screen saver is excellent. Will definitely recommend Back Market to friends & family 😁

I bought the iPhone 12 for my stepson ready for starting secondary school in September. Buying from Back Market was easy and the delivery was very quick indeed. The description of condition was accurate (I bought the 'Excellent' grade and it looks and functions like new. The smile on his face well expressed his delight. The screen protector supplied was unfortunately for an iPhone 14. It seemed too small and then I noticed on the package that it was designed for the different model and as for the case I'm not sure but I know that my wife has obtained a different black case for him. Hence the four stars - otherewise it would definitely be a five star rating. Apart from the apparent mishap with at least one of the accessories all parties are extremely pleased with the purchase and the service. Would recommend Back Market and purchase again when necessary.

I am very happy with my refurbished phone. I am not happy with the way I receive the money back for my old phone. I don’t understand why the money could be paid to me on the card I paid with. I’m not happy giving my bank details and drinking licence information.

The items were as described, service was prompt and prices are great. I liked being able to have a reliable source of reconditioned equipment, as recommended by a family member

New refurbished iPhone 13 Pro is excellent and the deal I got on my trade in was fair and exactly as the original offer value.

The phone arrived the very next day, and that's unusual for the High Highlands of Scotland, the advert said the phone was in fair condition, there were actually a couple of minor scratches on the back of the case.

The case was ok the protector screen is rubbish the 1st 1 broke when trying to clean the circle sticky stuff off and the second 1 was a mission to clean the sticky stuff off had to use a solvent to get it off