Customer reviews

4.5/5

646 verified reviews in the last 6 months.

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  • C

    Craig B.

    Reviewed in United Kingdom on 31 December 2023

    5/5
    Very pleased with my new phone was very sceptical buying a refurbished model. Phone arrived the very next day which I was surprised as it was days before christmas. Quality of the phone was like new could not find one single mark on either the screen or phone casing absolute pristine condition. Definitely be buying from back market and this seller in future. Thank you to the seller for such hassle free experience.
    Galaxy S22+ 5G 256GB - Black - Unlocked - Dual-SIM

    Purchased on the 22 December 2023

  • A

    Anthony C.

    Reviewed in United Kingdom on 31 March 2024

    4.6/5
    To be honest , I shopped around for ages and wasn't sure , who to buy my recycled phone / refurbished phone from. I'm actually surprised how good the quality was for a FAIR condition phone , few scratches on screen ( minimal ) but what a great saving , if you want a work horse and your not a princess buy fair from BackMarket , fully recommended and I can see why your getting the hype and exposure
    Galaxy S22+ 5G 128GB - Black - Unlocked

    Purchased on the 19 March 2024

  • I

    Ian S.

    Reviewed in United Kingdom on 11 March 2024

    5/5
    recently bought a refurbished Samsung s22 plus the phone was as new really happy and would highly recommend.
    Galaxy S22+ 5G 128GB - Black - Unlocked

    Purchased on the 22 February 2024

  • C

    Christine W.

    Reviewed in United Kingdom on 3 December 2023

    5/5
    Cannot fault the customer service or quality of my new phone. Highly recommend Back Market for refurbished products.
    Galaxy S22+ 5G 128GB - Purple - Unlocked

    Purchased on the 20 November 2023

  • T

    Triss R.

    Reviewed in United Kingdom on 27 April 2024

    4.4/5
    Received My samsung s22+ in fair condition via royal mail 24 hr tracking so it arrived promptly, scratches all over the screen that aren't to noticeable when the screen is on and on the case too but it is to be expected with a fair condition phone other than that it works great and charges fine, came with a usb c cable and sim tool.
    Galaxy S22+ 5G 128GB - Black - Unlocked

    Purchased on the 25 April 2024

  • R

    Rachel N.

    Reviewed in United Kingdom on 18 April 2024

    4.9/5
    I didn't want to go back on contract as it was so expensive 😫 so I paid off my old mobile and went to sim only. My friend recommended me Back Market as she had purchased 2 phones from here. I was so impressed how easy it was ! I purchased a Samsung Galaxy S22+ as 'good' condition and its perfect! I can't see anything that wouldn't make it excellent. Delivery was very quick, ordered on a Tuesday evening and was delivered first thing on Thursday morning. I definitely will be purchasing from here again, it's great not to be tied down by a contract 😄
    Galaxy S22+ 5G 128GB - Green - Unlocked - Dual-SIM

    Purchased on the 16 April 2024

  • S

    Steven W.

    Reviewed in United Kingdom on 31 March 2024

    4.9/5
    I recently purchased a Samsung Galaxy S22 Plus, and I'm extremely satisfied and happy with my new phone. Grade good, colour green. I done my research for a about a month and a half, searching online and local sellers for the best prices, I was very optimistic at first, trust me. I was always lead back to Back Market. Will recommend to friends and family Thanks Back Market Steve
    Galaxy S22+ 5G 256GB - Green - Unlocked

    Purchased on the 21 March 2024

  • N

    Nasima A.

    Reviewed in United Kingdom on 19 January 2024

    4.9/5
    Just want to say thank you for an fast amazing service. I had initially bought a samsung flip phone. But unfortunately I had a few issues with the handset. I had started the returns procedure through backmarket. And their response was amazing. The customer service is impeccable and I was fully refunded. Because of this service I have purchased my third phone from them. My phone is in mint condition so far everything looks great. It was delivered within a day. I have recommended this site to many family and friends.
    Galaxy S22+ 5G 128GB - White - Unlocked

    Purchased on the 16 January 2024

  • C

    Chris H.

    Reviewed in United Kingdom on 10 January 2024

    4.9/5
    Have to say just love Back Market this is the 4th phone that I have purchased in the last 18 months. Quality was great. However, I don't rate the Samsung s22+ as good as the s21 ultra camera after test. The only reason changed was needed larger memory, so purchased the s22+ with 256gb so I can utilise apps while storing photo on the phone rather than the cloud, which I am happy with. Thanks Back Market.
    Galaxy S22+ 5G 256GB - Green - Unlocked

    Purchased on the 22 December 2023

  • M

    Michael H.

    Reviewed in United Kingdom on 28 December 2023

    5/5
    Ordered a Samsung S22+ White in colour excellent condition, delivered next day but I never ask for next day delivery just left it as standard, that is what I call brilliant service, this is 2nd time I've used Back Market to but a phone I wouldn't hesitate in the future, good price & very good delivery.
    Galaxy S22+ 5G 128GB - White - Unlocked

    Purchased on the 28 November 2023