Customer reviews

4.2/5

54 verified reviews in the last 6 months.

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  • K

    Karim M.

    Reviewed in United Kingdom on 1 March 2024

    4.8/5
    The phone was in good condition as described, with only a few minor signs of use. Doesn't even make a difference to me anyway as the first thing I bought was a protective folding case which covers the back of the phone, and the screen is immaculate. Battery life is as I would expect from any high powered smartphone, and probably better than I would expect from a used one. As a bonus, the "warp charge" feature on this model lets me go from 20% to full in about half an hour, so I'm sure battery life wont be much of an issue even when it starts to deteriorate in the future. That said, I would have liked a warp charger to be included in the deal as it's a feature specific to this phone, and my old charger didn't have the output for it. I do understand the sustainability aspect of not sending unnecessary chargers with every phone though, and can't complain at the price. All in all, I've had the phone about a month now and can't find fault with it at all, so a very happy customer!
    OnePlus 9 Pro 256GB - Green - Unlocked - Dual-SIM

    Purchased on the 1 February 2024

  • A

    Alan T.

    Reviewed in United Kingdom on 12 December 2023

    4.6/5
    I ordered and received the phone very quickly and it looks and feels amazing. I am very impressed with the quality and the feel of the new phone. Thank you very much for the fantastic service
    OnePlus 9 Pro 256GB - Green - Unlocked - Dual-SIM

    Purchased on the 30 November 2023

  • M

    Molly M.

    Reviewed in United Kingdom on 23 November 2023

    4.6/5
    Really happy with the product. Was hoping the battery life would be a tiny bit better but otherwise it feels like a brand new phone.
    OnePlus 9 Pro 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 2 October 2023

  • A

    Andy M.

    Reviewed in United Kingdom on 16 April 2024

    5/5
    prompt delivery, up and working looks as good as new & works brilliantly
    OnePlus 9 Pro 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 29 March 2024

  • T

    Tony M.

    Reviewed in United Kingdom on 29 December 2023

    4.9/5
    Arrived earlier than expected and in excellent condition. Can'tr get much better than that.
    OnePlus 9 Pro 256GB - Silver - Unlocked - Dual-SIM

    Purchased on the 28 November 2023

  • I

    Ikenna N.

    Reviewed in United Kingdom on 7 November 2023

    5/5
    Quality was great. Really happy with my purchase. And the purchasing experience too.
    OnePlus 9 Pro 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 22 October 2023

  • R

    Raphael B.

    Reviewed in United Kingdom on 21 April 2024

    3.6/5
    The phone is in excellent condition and is very good value for such a good phone. The only problem I've had is that the battery is very badly calibrated, losing almost all of its charge very quickly (even overnight with no apps running) and then surviving at 1% for hours. It's very inconvenient. I've tried to recalibrate myself, which had limited success. I considered sending them back but it would have left me without a phone for another few days, and I'm not confident that it would have been resolved. I think I'm going to have to just live with the inconvenience.
    OnePlus 9 Pro 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 9 April 2024

  • J

    Jennifer W.

    Reviewed in United Kingdom on 2 December 2023

    3/5
    A good phone details, layout ,display and weight; But poor camera pictures, awful the battery life !!! does not hold a full charge. A full charge lasts 5 hrs and that does not include using YouTube or watching films!! Very saddening Which is a real let down!! Didn't come with charger, or ear plugs!! I have no option but to return this phone. Thank you.
    OnePlus 9 Pro 256GB - Black - Unlocked - Dual-SIM

    Purchased on the 23 November 2023

  • D

    Dan V.

    Reviewed in United Kingdom on 2 May 2024

    4.6/5
    Great phone very minimal scratches, battery life not amazing but it's an old phone so overall great
    OnePlus 9 Pro 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 29 March 2024

  • S

    Shura J.

    Reviewed in United Kingdom on 24 January 2024

    5/5
    Review written using this very phone, very happy with it. In great condition.
    OnePlus 9 Pro 256GB - Green - Unlocked - Dual-SIM

    Purchased on the 8 January 2024