Customer reviews for Refurbished Apple iPhones

I recently purchased a refurbished iPhone 15 Pro Max 512GB in excellent condition, and I was initially a bit worried about the quality. However, I was honestly shocked when I received it—the phone looked absolutely brand new, without a single scratch! The delivery was super quick as well, which made the experience even better. This is by far the best refurbished company I’ve ever dealt with. From now on, if I need to buy anything, I’ll definitely be choosing Back Market again, 100% sure.

I bought a premium iPhone 16 on Saturday, and it arrived on Monday. It arrived very well packaged and with all the things that it needed to arrive. Apart from this they sent me a cable and guidelines about how to set up my new iPhone, which I loved it. In the details is love and good customer service. Now I can enjoy of my new iphone, don't be scared of by a refurbished iPhone, they look like new.

I first learned about the back market on TikTok I was a bit skeptical, but I downloaded the app and I read so many reviews and I said I’ll give it a try. It was very easy to order. I receive my order in 2 working days. I received my order in a box with Manuel a charger. Also the key I ordered the iPhone 14, 128 GB color purple I could not believe my eyes. It did not look refurbished. It look like a brand new iPhone not a scratch came with 100% battery I charge my battery every two days. I am very pleased very happy with my iPhone 14 from the back market thank you back market. I will recommend friends and family, and I will also be using back market in the future for my phones once again back market, thank you

Perfect service When you are needing a new phone this is the app/website I recommend, please don’t faff about with used phones from Facebook marketplace etc that may come with a nasty suprise such as iCloud activation locks, marked as stolen/lost or blacklist for unpaid contract, this company knows what they are doing partnering with some of the biggest phone refurbishing companies to bring the best quality and value for money phones as possible, I bought a fair example iPhone 15 pro and I was pleased to find out that it came with an almost perfect battery with 94% battery health. And with only a few micro scratches on the screen it was a perfect phone for the price. I cannot wait to purchase more devices from backmarket

Although I like new technology and gadgets I have never wanted to buy any technology product ‘brand new’ preferring to wait a while until all the ‘bugs’ had been ironed out. This is why my previous phone was a refurbished iPhone XR, which I was very happy with and had served my purposes for a few years. However as with any piece of technology it shows its age after a while which my iPhone XR was now showing. Time to change. New phones are ridiculously expensive in my opinion so I scoured the market for a decent refurbished second hand phone. Came to Back Market and saw that the prices for a refurbished iPhone 14, a good jump up from my XR, was within my budget. I was not disappointed. A great phone, in excellent condition with 92% battery, and a good price! Now protected with a decent case & screen protector. What’s not to like? I would definitely buy again from Back Market. My iPad 9th gen is getting a bit tired ……..

The phone was in really good condition, screen and back was flawless. Really responsive screen display, basically everything you need in a phone, practically no difference although refurbished. But the screen protector that comes with the phone is terrible, it affects the detection of your fingers onto your screen so it wont be that accurate or responsive.

Okay being honest… is brand new , not just looking brand new but 100% battery health + there was no replacement I checked everything this phone is probably not even refurbished because serial number is doesn’t start with F or H! I’m impressed and I got good quality so it’s not even the best ! Recommend it

I bought an IPhone 15 in fair condition. The phone came two days later. It is really good, and looks extremely brand new for fair condition. It exceeded my expectations. I had no issues with shipping and delivery; everything went smoothly. The battery life is very good and lasts very long.

I recently bought an iPhone 14 Pro 256GB in excellent condition, and I am very happy with my purchase. The phone is absolutely like new—not a single scratch, all parts are 100% genuine, and everything functions flawlessly. The display is crystal clear, the performance is super smooth, and the battery life is impressive. It truly feels like a brand-new device straight out of the box. This phone is not only a beast in performance but also a premium device that looks and feels elegant in hand. For the price and the condition, it’s definitely worth every penny. If you're thinking of upgrading, I’d highly recommend going for it—it’s a deal you won’t regret!

I was skeptical at first hand but ordered iphone 16 plus for my girlfriend ,ive chosen the excellent condition and received a brand new iphone with 100% battery and 7 charging cycles with almost 200£ discount from new from the store