Customer reviews

4.4/5

1,880 verified reviews in the last 6 months.

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Overall performance
4.3/5
Appearance
4.2/5
Accessories
4.1/5
Battery
4.1/5
Lens & Camera
4.4/5
Packaging
4.2/5
Shipping
4.4/5

J
John S.
Reviewed in United Kingdom on 19 March 2024
4.9/5
I've had my Iphone 14 Pro Max for just over a month and am delighted. New to refurbished and the things i was worried about: screen marks, poor battery life, turned out to be unneccessary concerns. 'Good' condition meant, from my perspective, a pristine screen and back and the merest small marks along the edge of the casing only noticed under close examination. A huge step up from my Iphone X. Almost £400 less than i'd pay new and only £10 more for the Max version. The idea of buying new now seems insane. Oh, and it arrived in 2 days from order.
iPhone 14 Pro Max 128GB - Space Black - Unlocked
Purchased on the 4 March 2024
L
Lincoln B.
Reviewed in United Kingdom on 27 January 2024
5/5
I purchased an iPhone 14 Pro Max in “Fair’ condition I was expecting the phone to have general wear and tear marks and scratches etc as the fair condition states on the Back Market site. The phone I’ve received from this particular refurbisher is in far better condition than I was expecting for a “Fair” graded phone and has exceeded my expectations. The screen has no visible marks or scratches at all, the phone body has some light marks from previous use but nothing serious at all just light rub marks from a case that’s previously been on the phone by the looks of it. Battery health is 87%. I’m very pleased with the phone I placed the order on Friday at 12 noon and it arrived the following day at 10:30. Thank you so much.
iPhone 14 Pro Max 512GB - Space Black - Unlocked
Purchased on the 26 January 2024
Z
Zoe S.
Reviewed in United Kingdom on 10 January 2024
5/5
Absolutely amazed with my order! Ordered in ‘excellent’ condition & it came pristine with no sign of any scratch, dents or imperfections. 100% battery health to! I’m really happy with my purchase, you wouldn’t say it’s a refurbished iPhone 14 Pro Max at all! Camera and everything works as it should. No complaints at all & came within 2 days, lots of updates on delivery and plenty of time to trade in my old phone to them. Excellent service will be using backmarket again in a few years most definitely.
iPhone 14 Pro Max 128GB - Silver - Unlocked
Purchased on the 8 January 2024
B
Bindi K.
Reviewed in United Kingdom on 22 December 2023
5/5
Absolutely amazing never thought about ordering an item refurbished, let alone a whole iPhone 14 pro max. I cant believe how over the moon i am with this product. Ordered in excellent condition, I definitely got what i payed for. Thank you so much back market.
iPhone 14 Pro Max 256GB - Space Black - Unlocked
Purchased on the 20 December 2023
O
Ojo I.
Reviewed in United Kingdom on 12 November 2023
4.8/5
I am impressed with the refurbished iPhone 14 pro max I bought in good condition from backmarket. Very clean and neat, no visible difference between the refurbished and new. I made a great choice for buying from backmarket with nice price.
iPhone 14 Pro Max 256GB - Deep Purple - Unlocked
Purchased on the 1 November 2023
S
Shamsi N.
Reviewed in United Kingdom on 16 January 2024
5/5
First time that I bought refurbished iPhone 14 Pro Max 256GB Deep Purple in Excellent condition. Actually, the phone condition is not excellent but PERFECT! Battery health is 100% and not a single scratch is on the phone. Most importantly, the phone still has Apple Warranty and completely new phone. THANK YOU so much BackMarket and Best4Tech refurbishers. I will not buy from the Apple store anymore, as BackMarket gives the same condition phone for reasonable price. Highly recommend!
iPhone 14 Pro Max 256GB - Deep Purple - Unlocked
Purchased on the 28 December 2023
J
Jamie M.
Reviewed in United Kingdom on 18 February 2024
5/5
First time not buying from apple refurbished and do not regret it. Ordered “good” condition so was expecting some marks but it looks brand new. Not a single mark on the phone. Will 100% be using back market in the future.
iPhone 14 Pro Max 128GB - Silver - Unlocked
Purchased on the 8 February 2024
O
Omobolaji A.
Reviewed in United Kingdom on 19 April 2024
4.5/5
The phone came as expected with almost no scratch at all. More like a new phone but came with a battery capacity of 88% which is not bad for a Good condition phone. Just a few scratches that is negligible by adding a screen protector to it. This refurbisher is good however avoid dealing with musicMagpie refurbisher.
iPhone 14 Pro Max 256GB - Deep Purple - Unlocked
Purchased on the 11 April 2024
H
Houssam M.
Reviewed in United Kingdom on 11 April 2024
4/5
The phone is not so bad it has three deep scratches on the screen and 88% battery even though if it’s excellent condition I’ve had the same phone but 128 GB from same provider and it was really good. It was 97% and no scratches it was like new I’m unhappy with my purchase but i really need the phone for now so I will not return it. Customer service of backmarket is so helpful and they assisted me with every purchase every time and they are so friendly and professional but the refurbishers need to quality control thheir devices before sending them to the customers.
iPhone 14 Pro Max 512GB - Deep Purple - Unlocked
Purchased on the 9 April 2024
C
Cristiana T.
Reviewed in United Kingdom on 7 April 2024
4.6/5
I was very sceptical as I had never bought a refurbished phone before. However, I’m very happy with my decision as the phone looked practically brand new when it arrived. I’ve had the phone for around two weeks now. Only slight con is the battery capacity which is 87% but hasn’t been an issue so far and it lasts me all day and longer. Overall and the phone looks and operates perfectly.
iPhone 14 Pro Max 128GB - Gold - Unlocked
Purchased on the 27 March 2024

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