Customer reviews for Refurbished iPhone 11 Pro

34,405 verified reviews in the last 10 years.

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  • L

    Lewis M.

    Purchased on the 13 December 2024

    Verified purchase

    Here’s a possible review for your refurbished Apple iPad and iPhone 11 Pro from Back Market: I recently purchased a refurbished Apple iPad and an iPhone 11 Pro from Back Market, and I couldn’t be more impressed! Both devices arrived in flawless condition, looking and functioning as though they were brand new. The screens were pristine, the batteries were in excellent health, and the overall performance was exactly what I’d expect from brand-new Apple products. The packaging was secure, ensuring the devices were well-protected during shipping. I also appreciated the detailed information provided on each product’s condition before purchasing—it was clear, transparent, and accurate. Back Market’s pricing was fantastic, offering significant savings compared to buying new without compromising quality. Additionally, their warranty and return policy gave me peace of mind. I highly recommend Back Market to anyone looking for reliable refurbished electronics. These devices are a great way to get premium products at a fraction of the cost while being environmentally conscious. I’ll definitely be shopping here again.

    Item

    iPhone 11 Pro 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 18 December 2024

  • K

    Katrina N.

    Purchased on the 2 September 2025

    Verified purchase

    I ordered reconditioned 11 pro 256GB with new battery. Arrived when they said it would received so many emails telling me status updates. When I switched it over the only issue I had was it stated does not recognise the battery so it’s not an authentic Apple battery. Mum using it and so far so good but a little concerned about the message about the battery as noticed the phone got very hot at the back when we charged it as it was only at 37% when I turned it on despite including a new battery.

    Item

    iPhone 11 Pro 256GB - Midnight Green - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 7 September 2025

  • P

    Peter R.

    Purchased on the 19 July 2025

    Verified purchase

    This is my second purchase from back market and I’m extremely happy. Delivered on time and the phone came in good packaging . Will definitely recommend to others . I’m currently looking at a 3rd purchase very shortly.

    Item

    iPhone 11 Pro 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 11 August 2025

  • M

    Martin H.

    Purchased on the 24 February 2025

    Verified purchase

    Buying a refurbished phone on BackMarket was easy & I have done it a number of times now, much better than the expense of new. The lengthy bit was getting payment for a Trade-In phone, a lengthy process, be better to take less payment with the phone purchase with the full amount authorised if U find the trade-in quality is poor, then take the remainder. Quicker I would think. But I would definably buy another refurbished iPhone from BackMarket again. But not sure the Trade-In was worth the hassle giving driver licence & inside leg measurement taking weeks of messages for £15 ! But our Refurbished iPhone 11 Pro is Great, Thanks.

    Item

    iPhone 11 Pro 256GB - Silver - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 27 March 2025

  • H

    Henry G.

    Purchased on the 29 November 2024

    Verified purchase

    I have ordered two phones last week, including this iPhone 11 Pro. It's quite good and looks very new. I am happy with the purchase. The other one is not that good in condition. i.e the power button is worn out and many scratches. I am hoping to return it. Hopefully, they can change me to a good condition one...

    Item

    iPhone 11 Pro 64GB - Space Gray - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 6 December 2024

  • N

    Nicholas D.

    Purchased on the 30 September 2024

    Verified purchase

    I love the phone, the speakers are a bit iffy but the functionality is superb! Transferring from my android was extremely easy, the device quality lives up to its reputation and the back market refurbish team is to thank for that. I’m extremely happy with my device and look forward to working with you again.

    Item

    iPhone 11 Pro 512GB - Midnight Green - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 8 November 2024

  • S

    Sahara Y.

    Purchased on the 13 March 2025

    Verified purchase

    Really happy with my purchase from sandox ltd. Delivery was really quick, even included a screen protecter and brand new charging cable for me! Also was in such amazing condition! Highly recommend sandox! Thank you again!

    Item

    iPhone 11 Pro 256GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 16 March 2025

  • C

    Chris N.

    Purchased on the 28 October 2024

    Verified purchase

    I’m so pleased with my refurbished iPhone 11 Pro. It’s in great condition and just what I was hoping for 😊

    Item

    iPhone 11 Pro 64GB - Gold - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 10 November 2024

  • C

    Colin R.

    Purchased on the 2 October 2024

    Verified purchase

    It was easy to find a used iPhone to replace my ageing iPhone 6S. The iPhone 11 Pro in “good” condition with a new battery seemed good value. It arrived well within the delivery estimate, was well packaged. The screen looked perfect and there was perhaps one small scratch on the back. It was just over 50% charged which wasn’t a problem but I did wonder why it didn’t have a full charge. All the features that I have used seem to work well. I am very pleased with my purchase.

    Item

    iPhone 11 Pro 64GB - Midnight Green - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 4 October 2024

  • K

    Katrina R.

    Purchased on the 25 September 2024

    Verified purchase

    I ordered a 'good' quality iphone 11 pro and didn't pay extra for the battery. It has no signs of wear on it, connects quickly and charges well, so extremely pleased. It was an awesome upgrade from my old iphone 8!

    Item

    iPhone 11 Pro 64GB - Space Gray - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 2 October 2024