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86 verified reviews in the last 10 years.
Sebastian L.
Purchased on the 15 March 2022
Verified purchaseI recently purchased a refurbished Mate 40 Pro mobile phone and I couldn't be happier with my purchase. The device arrived in excellent condition and was exactly as described. The performance and functionality of the phone are top-notch, making it feel like a brand-new device. The price of the refurbished phone was also a great deal compared to buying a new one on a contract. I've been sticking to buying refurbished devices for a while now and I have never been disappointed. I highly recommend the Mate 40 Pro, and purchasing it as a refurbished device is a smart choice for anyone looking for a high-quality phone at an excellent price.
Condition
Fair
Reviewed in United Kingdom on 17 January 2023
Tahir A.
Purchased on the 23 July 2022
Verified purchase😁
Condition
Fair
Reviewed in United Kingdom on 5 August 2022
Wolfgang S.
Purchased on the 29 December 2023
Verified purchaseMate 40 Pro really looks like new.just need to find the right protective case.can't say yet if everything is working properly.will take a while.so far all good. mfG Wolfgang Schmidt
Condition
Excellent
Reviewed in Germany on 14 January 2024
Webert N.
Purchased on the 20 June 2024
Verified purchaseFast delivery, nothing to say. Clean phone, no scratches, like new. Small problem with the battery, the phone does not last more than 6 hours, and the operating system is not indicated when the product is purchased, which is an important point to take into account. I ended up with Emui 11 and no way of updating it.
Condition
Excellent
Reviewed in France on 8 July 2024
Dominique D.
Purchased on the 10 October 2023
Verified purchaseThe only downside is that I ordered a SILVER colour phone and received a black phone. It seems that I am not the only one in this situation. Why let us choose the colour when you deliver what is available? That would be more correct.
Condition
Excellent
Reviewed in France on 27 October 2023
Mona G.
Purchased on the 12 December 2024
Verified purchaseI am extremely disappointed with Backmarket. I was forced to send back my father's Christmas present because when I switched on the phone it said that it was still linked to its previous owner's account, making it impossible to unlock. This shows that the phone had not even been checked by the Backmarket agency. It is even legitimate to wonder whether it has really been refurbished as advertised. In any case, this shows a blatant lack of professionalism.
Condition
Excellent
Reviewed in France on 8 January 2025
Arantza O.
Purchased on the 7 February 2023
Verified purchaseI wanted the phone for the camera and way. The bad thing is that it doesn't come with Google but I've already put it in. I ordered it one afternoon and had it the next day. The bill arrived earlier and it was perfect. I'm used to the phone company giving me a very long time to solve my problems and this order was a nice and nice surprise.
Condition
Fair
Reviewed in Spain on 21 February 2023
José P.
Purchased on the 31 July 2023
Verified purchaseI ordered it in one day, it arrived the morning of the next day. I thought it would come in worse condition but it only had a few small scratches on the top of the phone, nothing that affects the performance or beauty of the phone. The battery came with 92% capacity which is very good. There was only one small error in the features of the phone - it said it didn't have eSIM but it did, which is no problem at all. And it could have come with a 40W charger. Highly recommend and would buy again.
Condition
Good
Reviewed in Portugal on 3 August 2023
Jose enrique P.
Purchased on the 2 June 2023
Verified purchaseWell I have to say that I am super surprised with Back Market, I have bought a cucumber for 500 quid that is literally brand new. Super happy, I will never buy a new phone again, I will always buy it from Back Market, and I am not paid by anyone for this comment, it's the reality, I'm freaking out with the quality of these people. I hope they never change..... Thank you BM 🤟💜
Condition
Good
Reviewed in Spain on 6 June 2023
Christian K.
Purchased on the 7 November 2022
Verified purchaseGood quality product. The absence of the charger is abusive because it is sold with the original mobile and allows quick charges. The invoice does not cover all the costs, which is a problem in a professional context.
Condition
Good
Reviewed in France on 17 November 2022