By selecting “Accept all” you allow Back Market and our partners to use cookies and to share your data for all these purposes. We and our partners use cookies and similar tools to measure our site's audience, evaluate the performance of our ads, and show you personalized content and ads.
Except for cookies that are essential for navigating our site, we use these cookies and share your data only with your consent. Learn more about cookies. You can change your mind and modify your choices at any time by going to the "Cookies and privacy settings" section at the bottom of any page. Read our Cookie policy and Data Protection Policy for more info.
342 verified reviews in the last 10 years.
Emily M.
Purchased on the 20 January 2025
Verified purchaseFirst time buying off Back Market and would highly recommend to anyone else that are contemplating buying a refurbished phone from them. My device that I purchased which was a Google Pixel 8 Pro, came in great condition and works perfectly almost as if it truly is a completely brand new phone. Will definitely buy from them again.
Condition
Excellent
Reviewed in United Kingdom on 5 February 2025
Paula S.
Purchased on the 9 August 2025
Verified purchaseAmazing phone at an incredibly good price. First time on back market, and first time buying a refurbished phone. I will never get a new one again! Great condition. I bought a “good” and there are some minuscule scratches on the back case, if you look for them closely, and not at all noticeable through the clear cover I also bought on here. Phone works perfectly. Wouldn’t know it was refurbished, it’s so good. If, like me, you’re hesitant, just go for it, you won’t be disappointed. Guaranteed for a year, so we’ll see, but as the model was only released in 2023, I have high hopes! Also, camera is phenomenal, but you’ll have read the reviews to know that!
Condition
Good
Reviewed in United Kingdom on 27 August 2025
Linda R.
Purchased on the 19 February 2025
Verified purchaseNot the first time I've used Back Market and won't be the last. I bought an excellent refurbished Google Pixel 8 which arrived precisely as descibed, on time. Great value phone for me, refurbished tech is better for the planet: win-win.
Condition
Excellent
Reviewed in United Kingdom on 3 March 2025
Mark L.
Purchased on the 7 February 2025
Verified purchaseThis is the first time I have bought a refurbished phone, and am very happy with the result. I bought a phone advertised as being in 'good' condition, which proved to be 'as new', not a mark on it. I was also offered an above market rate (by £10) to trade in my five-year old phone. It was delivered promptly, too.
Condition
Good
Reviewed in United Kingdom on 24 February 2025
Matt S.
Purchased on the 29 December 2024
Verified purchaseI ordered the Google Pixel 8 Pro. The condition was listed as *Good* and I'd say I'm more than happy with it. Very minimal scratches on the screen that are only visible when the screen is switched off anyhow. the delivery was prompt and came with the charging cable (but no adaptor, which is to be expected). This is my 2nd order from Back Market, the other one was an iPhone 13 Pro around a year ago for my wife. I would order from them again.
Condition
Good
Reviewed in United Kingdom on 16 January 2025
Vanessa N.
Purchased on the 1 August 2025
Verified purchaseIt is a beautiful looking phone, but a bit technical for me I think. Photos I take are the main reason I changed and the quality is a much higher standard than my old iphone, so I will persevere and master it.
Condition
Excellent
Reviewed in United Kingdom on 19 August 2025
Lauren S.
Purchased on the 29 June 2025
Verified purchaseI have previously ordered a phone with Back Market it was still going strong after 2 years until I dropped it one too many times. I knew just the place to go... Purchased a new phone (a much more upgraded version). Fast delivery within 2 days. Phone looks brand new for a very good condition. Also comes with a phone case and fully charged so you can get straight on with setting it up! I am so happy with this! Trustworthy place to get a phone!
Condition
Excellent
Reviewed in United Kingdom on 1 July 2025
Paul C.
Purchased on the 23 May 2025
Verified purchaseI ordered a phone in 'excellent' condition expecting it to be good however when the phone arrived it really was excellent. Absolutely perfect with zero signs of any wear. The battery life is also excellent lasting just like a new phone. One very happy customer.
Condition
Excellent
Reviewed in United Kingdom on 11 June 2025
Ivy W.
Purchased on the 7 April 2025
Verified purchaseThis is my second phone from Back Market and I'm just as pleased with this purchase as I was with my first (Hubby is now using my first one) both have been more than I could have hoped for. No sign of wear at all, Absolutely first class you would never know my new Google pixel was a preloved phone. I did think about this purchase for a long time as it was more than I intended to pay but so glad I did and would recommend/buy again from Black Market no problem.
Condition
Fair
Reviewed in United Kingdom on 21 April 2025
Sydney j. P.
Purchased on the 28 February 2025
Verified purchaseThe phone came within a couple of days of ordering . The phone was in a really good condition and had no issues with start-up and setting up. The phone even came with a charger wire. I would definitely recommend.
Condition
Fair
Reviewed in United Kingdom on 11 March 2025