- K
Keith P.
Purchased on the 12 May 2025
Verified purchaseI am so pleased to have my refurbished Galaxy S23+. It is like new and , apart from me getting used to some of the different way's it functions, I love it. Your website was easy to use and delivery was prompt.
Condition
Excellent
Reviewed in United Kingdom on 25 May 2025
- D
D C.
Purchased on the 5 August 2025
Verified purchaseThe phone arrived very quickly. It was exactly as described. Excellent condition, no noticeable marks, a few but only if you look very closely under strong light. Battery seems solid. Great value, saved hundreds of quid. My only criticism is there was some grime in the grooves around the edge of the screen which I had to clean by running a piece of paper in, forcing a fair bit of mashed up dirt. Not a major, but also, don't really expect to be having to do that, even on a used/refurbished phone. All in all a good merchant and would definitely purchase from again.
Condition
Excellent
Reviewed in United Kingdom on 7 August 2025
- B
Barrie C.
Purchased on the 22 June 2025
Verified purchaseThe last phone i got from you was a galaxy 7 edge, which has been a very good phone, I needed to upgrade so i got from you a galaxy S23+, As before the phone arrived quickly and it is in very good codition, it looks new. I am pleased with phone and the service i got from BackMarket, Thank You.
Condition
Fair
Reviewed in United Kingdom on 7 July 2025
- Z
Zetty B.
Purchased on the 18 January 2025
Verified purchaseSecond time returning to Back Market for a refurbished phone. I was never fond of the thought of a refurbished phone until I took the risk and saw how good they were! The model I brought was 'good' condition and there isn't a single scratch or mark on it. Lovely beige and silver edging! Responds fast, battery is amazing, is like brand new phone! Also traded my old phone in for cash straight to my bank. Very happy all round! Highly recommend Back Market!
Condition
Excellent
Reviewed in United Kingdom on 2 February 2025
- J
Jean F.
Purchased on the 6 May 2025
Verified purchasei am really pleased with my new phone, and happy with the process of buying it through backmarket :) my daughter told me about you, and its meant i could have afford much better device by buying second hand. i am very much into recycling and upcycling so i love the ethos that discarded things should be refurbished and used rather than just chucked way. i am very pleased to have a warranty, and it was great to be able to cancel my first order which i hadnt thought through everything i needed in a phone. being able to cancel before it was shipped and then order something more suitable was a really easy process. i did notice that when i had a question it was not very easy to get in touch with backmarket - i hope it will be better should i need to use the warranty. the only negative thing is that the charging cable that came with my phone didnt work, it was broken. it didnt matter because i already had one, but if i had not got one already that would have been a pain. but overall im really pleased and i love my new phone :)
Condition
Excellent
Reviewed in United Kingdom on 18 May 2025
- S
Sharon S.
Purchased on the 23 April 2025
Verified purchasejust received my Samsung 23+ am very happy with the phone was bit scared to order thinking might be poor quality but I was so wrong mine came like it was just new out the box I will definitely recommend this company and will order again in the future and also very fast delivery thank you 😊
Condition
Excellent
Reviewed in United Kingdom on 26 April 2025
- S
Shona H.
Purchased on the 21 June 2025
Verified purchaseVery easy to order and trade-in your previous mobile phone. New phone arrived quickly, well packaged and in pristine condition. This is the second mobile phone that I have purchased from Backmarket and I have no hesitation in giving them a great review.
Condition
Excellent
Reviewed in United Kingdom on 6 July 2025
- G
Gillian B.
Purchased on the 21 June 2025
Verified purchaseHonestly, I'm incredibly impressed. I chose 'fair' for budget reasons, but I can't find a mark on it & to date everything is working perfectly. It arrived really quickly & was well packaged. I had a hiccup with the trade-in, my fault, & that was dealt with so kindly as well. Very impressed....thankyou team.
Condition
Fair
Reviewed in United Kingdom on 5 July 2025
- G
Georgia C.
Purchased on the 15 June 2025
Verified purchaseFantastic phone. I bought the 'fair' quality phone and you wouldn't know it was 2nd hand. It looks, feels and works as if brand new. Very decently priced and worth every penny. Also the phone was delivered very fast, in under 2 days!
Condition
Fair
Reviewed in United Kingdom on 30 June 2025
- D
Diego C.
Purchased on the 27 April 2025
Verified purchaseI bought a S23+ 512GB Ram, Fair status. Have few small scratches on one side, but with a cover I can't see it. About software is running very good as new. I received last update from Samsung. One UI version 7.0 and Android 15. Battery is enough for my daily use and more. (With my all phone wasn't enough battery for half day) I am happy for this phone and for the good price.
Condition
Fair
Reviewed in United Kingdom on 29 May 2025