Customer reviews

4.5/5

287 verified reviews in the last 6 months.

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  • L

    Lesa I.

    Reviewed in United Kingdom on 29 April 2024

    4.9/5
    In reference to my recent purchase, I had anticipated receiving the original packaging as I had selected the "excellent" condition option. However, I was disappointed to find that the phone arrived in a damaged box with a "healthy food" sticker attached to it. The only protective packaging was a single layer of bubble wrap, and some brown wrapping which is insufficient for ensuring the safety of the device during transit. Despite these concerns, I am pleased to report that the phone itself appears to be in excellent condition, with only a minor blemish on the top right corner. The screen is pristine and free of any scratches. Overall, I am satisfied with the product and would consider purchasing from Back Market again in the future. I highly recommend this company to anyone considering a refurbished device.
    Galaxy S23+ 256GB - Purple - Unlocked - Dual-SIM

    Purchased on the 26 April 2024

  • S

    Stephen P.

    Reviewed in United Kingdom on 7 April 2024

    5/5
    Phone was delivered earlier than expected, the phone itself (s23+)is like new no issues at all, would highly recommend purchasing a refurbished phone from back market.
    Galaxy S23+ 256GB - Black - Unlocked

    Purchased on the 25 March 2024

  • A

    Amanda S.

    Reviewed in United Kingdom on 23 April 2024

    5/5
    bought S23+, excellent condition, details of the product were spot on, quickly processed from order to receipt, total transparency throughout, traded in my old phone and got exactly what they offered. would never buy a new phone again via a contract, will always purchase again from Back Market, would defiantly recommend this site to purchase a phone,
    Galaxy S23+ 512GB - Purple - Unlocked - Dual-SIM

    Purchased on the 5 April 2024

  • N

    Nadeem S.

    Reviewed in United Kingdom on 10 March 2024

    4.1/5
    Overall the mobile was in good condition, saw several little knocks on the edge of the mobile, but maybe that's expected as it was in the 'good' range. Screen was impeccable. Outer packing great, but expected inner packaging to be more than a single layer of bubble wrap. No complaints as its an excellent mobile at a fair price, hence 4/5. This is my 4th purchase from Back Market and you've not failed me yet. Well done!
    Galaxy S23+ 512GB - Black - Unlocked - Dual-SIM

    Purchased on the 24 February 2024

  • M

    Massimo F.

    Reviewed in United Kingdom on 5 March 2024

    4.5/5
    Phone in great condition. First time buyer. Very pleased with my purchase. The phone did not come in the original box/packaging but not really important. The only sign of usage was a bit of grime at the top (front) inside the crevice between the screen and the frame. Just needed some cleaning, that's all. Glad I saved lots of money by buying from here. New is for suckers. Will definitely buy from here again.
    Galaxy S23+ 512GB - Green - Unlocked - Dual-SIM

    Purchased on the 15 February 2024

  • N

    Nikita K.

    Reviewed in United Kingdom on 2 March 2024

    5/5
    Really happy with the phone and the quality of the refurb. There are very minor nicks and scratches on the sides that appear on any phone after minimal use even with a case, so that's to be expected. But everything else is honestly as if it was brand new.
    Galaxy S23+ 512GB - Black - Unlocked - Dual-SIM

    Purchased on the 14 February 2024

  • C

    Cynthia B.

    Reviewed in United Kingdom on 25 January 2024

    5/5
    Received in excellent condition, couple of weeks ago. Packed well but packaging was damaged so was expecting the worst. But no, all good. I took a long time to choose, wanted one that took good photos especially for diving! Haven't been able to test that yet. But pleased with the phone overall. Service by Back Market was great. Easy to order. Arrived in 3 days from ordering. Updated regularly on the shipping status. All good.
    Galaxy S23+ 256GB - Purple - Unlocked

    Purchased on the 7 January 2024

  • A

    Ammar H.

    Reviewed in United Kingdom on 24 December 2023

    5/5
    Quality of the phone is amazing. Like brand new. Arrived on time. Customer service has been great. Trade-in money also arrived on time (4-5 days). Overall really happy with service and will make future purchases here.
    Galaxy S23+ 256GB - White - Unlocked

    Purchased on the 17 November 2023

  • A

    Arjun D.

    Reviewed in United Kingdom on 22 November 2023

    4.1/5
    I like the phone its in good condition as listed. Only thing I didn't like was that it was korean with Korean KT software which stays with the phone and thus alerts me when i turn my data on and off. I cannot otherwise complain with it at this price. Also, the delivery was well ahead of schedule, so was pleased with that.
    Galaxy S23+ 256GB - Black - Unlocked

    Purchased on the 21 November 2023

  • S

    Sam W.

    Reviewed in United Kingdom on 29 February 2024

    4.8/5
    Good as new! Would never tell its refurbished! Great phone and service
    Galaxy S23+ 512GB - Black - Unlocked - Dual-SIM

    Purchased on the 4 February 2024