By selecting “Accept all” you allow Back Market and our partners to use cookies and to share your data for all these purposes. We and our partners use cookies and similar tools to measure our site's audience, evaluate the performance of our ads, and show you personalized content and ads.
Except for cookies that are essential for navigating our site, we use these cookies and share your data only with your consent. Learn more about cookies. You can change your mind and modify your choices at any time by going to the "Cookies and privacy settings" section at the bottom of any page. Read our Cookie policy and Data Protection Policy for more info.
412,330 verified reviews in the last 10 years.
Eric F.
Purchased on the 2 July 2025
Verified purchaseThis was my first time purchasing a refurbished mobile, and after much pondering I settled on the Dark Red S22 Ultra 128gb, they said the the screen was flawless, and that's how it arrived, absolutely pristine condition, like brand new, not a mark anywhere on the screen or body, the battery came charged at more than 80%, and of course it had the built is S pen, I couldn't be more pleased with it it, delivery was quick and it came very packaged, along with excellent communication and great buying experience. Black Market come highly recommend
Condition
Excellent
Reviewed in United Kingdom on 14 July 2025
Javed S.
Purchased on the 23 March 2025
Verified purchaseOrdered a "Good" quality Samsung Galaxy S21 Ultra 5g phone and surprised as its almost like a brand new phone apart from a few cosmetic dints which were expected I suppose. Still to find out how battery performs over time but my wife is quiet impressed with the phone. Would definitely buy another phone from here as they've kept the word on quality of the phone. Keep up the good work and help the planet.
Condition
Good
Reviewed in United Kingdom on 7 April 2025
Noman ahmad B.
Purchased on the 15 February 2025
Verified purchaseI seriously have a thrilling experience with Back market. I orderd a Fair condition phone when I received the phone it was in excellent condition I was amazed, but the phone had some bootloop and wifi disconnecting issue I send the phone back for a replacement and I received the replacement phone in 4days and it's in fair condition but I can surely say that it's a used phone not a refurbished and I love this thing everything is original even the Spen and it's quite pocket friendly then local market. I'm excited to shop again in future from Bank market and do recommend people to try to buy from them.
Condition
Fair
Reviewed in United Kingdom on 26 February 2025
Sebekh I.
Purchased on the 25 January 2025
Verified purchasephone is great, got in excellent condition, looked brand new no scuffs or scratches to indicate otherwise. only issue I had was how it was shipped. it was in a large box with use a little sleeve of bubble wrap on the phone and a loose piece of bubble wrap but would've been knocking around in the box. I didn't eexpect it to be new in origin box or anything but a bit of padding wouldnt have gone amiss. goes to show that these phones are stronger than they use to be but just felt like an unnecessary risk. overall happy with the phone. it's fun having a stylis again! it's my first refurbished phones. I won't lie i was skeptical but I have no complaints with the phone :)
Condition
Excellent
Reviewed in United Kingdom on 15 February 2025
Cheng N.
Purchased on the 19 December 2024
Verified purchaseI got the ultra for £733 at excellent condition! Thought it was gonna come in another packaging because it was "refurbished". but when it arrived, it was brand new, in it's original box! Like, I still got an unbox experience. Everything is functioning really well so far, will have to see months down the line confirm it's consistency but overall, I'm loving it!🙌🏻
Condition
Excellent
Reviewed in United Kingdom on 29 December 2024
Dhanush K.
Purchased on the 17 June 2025
Verified purchaseIt's my second phone from Backmarket. The phone is brought was fair but I can't see any fault in the phone. battery is excellent and no scratches on the phone. Worth the money. Highly recommend back mar5
Condition
Fair
Reviewed in United Kingdom on 30 June 2025
Thon H.
Purchased on the 15 July 2025
Verified purchaseI have been a long time buyers at ebay.co.uk. But its my first time I have bought a refurbished mobile phone from Back Market. Galaxy S23 Ultra arrived faster than expected. Its state is like brand new except a small scratch on the top of it which is not easily seen. I am very delighted with this phone!
Condition
Fair
Reviewed in United Kingdom on 28 July 2025
David F.
Purchased on the 9 May 2025
Verified purchaseDelivery was rapid, phone like new. Good offer for trade-in, packing and label received for return. Acknowledgement of received trade-in phone from Back Market. I'm just awaiting payment. Great service, thank you.
Condition
Fair
Reviewed in United Kingdom on 19 May 2025
David S.
Purchased on the 11 April 2025
Verified purchaseThis is the fourth phone I have obtained through Back Market. once again, I am not disappointed. everything is in good working order. Just one little complaint. The cable sent was not a charging cable for this pbone.
Condition
Fair
Reviewed in United Kingdom on 6 May 2025
Dimitar K.
Purchased on the 11 April 2025
Verified purchaseI recently purchased a Samsung Galaxy S23 Ultra from Back Market and wanted to share my experience. As someone looking for a high-end smartphone without paying full retail price, Back Market offered exactly what I needed. The ordering process was straightforward and user-friendly. The product listings clearly showed the condition of the device, included accessories, and warranty information. I appreciated the detailed grading system that helped me understand exactly what to expect from my "refurbished" purchase. My Samsung Galaxy S23 Ultra arrived well-packaged and in the condition described on the website. The phone functions perfectly - the powerful Snapdragon processor handles everything I throw at it, and the camera system (especially that 200MP main sensor) takes incredible photos. Battery life has been excellent, and the screen is flawless with no signs of previous use. What really stands out about Back Market is their commitment to sustainable tech. Knowing my purchase extended the life of a premium device while reducing electronic waste made me feel good about my decision. Their customer service was responsive when I had a question about delivery timing. The 12-month ...
Condition
Excellent
Reviewed in United Kingdom on 21 April 2025