Customer reviews

4.3/5

1,644 verified reviews in the last 6 months.

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • N

    Nigel T.

    Reviewed in United Kingdom on 21 December 2023

    4.1/5
    I have dealt with Black Market in the past and their refurbished A70 was great. I bought this as a back up to my other which the screen plays up at times. Previously me refurbished phone came with a new battery i.e. a longer lifespan before having to get the battery changed. This one did not, quoting being friendly to the environment which I only found out about after the purchase. meaning that there would be a shorter time interval before it needing the expense of a new battery.
    Galaxy A70 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 6 December 2023

  • L

    Lynda S.

    Reviewed in United Kingdom on 19 December 2023

    4.8/5
    After buying 3 phones from Backmarket with huge success and satisfaction, the 4th unfortunately wouldn't switch on or charge. However the customer service was outstanding and they sorted my return and refund within a couple of days.I have reordered and this one has been delivered promptly and is in fantastic condition. Thoroughly recommend BackMarket to anyone wanting a decent reconditioned phone with good customer service.
    Galaxy A40 64GB - Black - Unlocked

    Purchased on the 15 December 2023

  • V

    Vivien L.

    Reviewed in United Kingdom on 10 December 2023

    4.8/5
    Ive waited to leave a review to be sure the phone would perform to my expectations and it has. It came in pristine condition and is functioning really well so far. I wanted to replace my previous A40 and have tried a couple of times with refurbished phones, also in ex condition but all cutting out during phone calls. So far this is like getting a new phone all over again and I'm very happy with it. Delivery was quick and I wouldn't hesitate to recommend BackMarket and would use them again.
    Galaxy A40 64GB - Black - Unlocked

    Purchased on the 26 November 2023

  • M

    Michelle C.

    Reviewed in United Kingdom on 10 December 2023

    5/5
    Oh I'm delighted.was worried about buying a refurbished phone but there's not a mark on it and it works perfectly I saved so much money buying a phone this way. I will always shop on back market from now on.im after a watch to match the phone next .very happy with my purchase.
    Galaxy A70 128GB - White - Unlocked - Dual-SIM

    Purchased on the 27 November 2023

  • T

    Tracey P.

    Reviewed in United Kingdom on 16 November 2023

    5/5
    Ordered a galaxy A7 for my disabled brother as the screen size would be more suitable for him.it was a reconditioned phone but it actually did not have a mark on it.it was in excellent condition was delivered promptly.cutomer service was excellent.any messages were replied to straight away.i would definitely recommend this company if you are looking for a phone.
    Galaxy A70 128GB - Blue - Unlocked - Dual-SIM

    Purchased on the 25 October 2023

  • H

    Hannah S.

    Reviewed in United Kingdom on 12 November 2023

    5/5
    Extremely happy with mu purchase from Back Market. My son desperately needed a new phone after his broke and the price I paid for his Galaxy A40 was amazing. The phone looks new and is in perfect working order. I have a very happy teenager and will be ordering a new phone for myself from this site in the new year.
    Galaxy A40 64GB - Black - Unlocked - Dual-SIM

    Purchased on the 31 October 2023

  • C

    Campbell F.

    Reviewed in United Kingdom on 19 November 2023

    4.8/5
    I was a bit sceptical about buying a refurbished phone, but I am so glad that I did. The quality of the refurbishment is exceptional, don't think I will be buying new again.
    Galaxy A50 128GB - White - Unlocked

    Purchased on the 9 November 2023

  • P

    Pamela S.

    Reviewed in United Kingdom on 10 March 2024

    4.8/5
    I was a bit skeptical having never purchased a 2nd hand phone before, but Samsung no longer make this model which I love so I went ahead and purchased and I am really pleased I ! Phone seems brand new condition and very happy with quick delivery! Will definitely purchase again in future
    Galaxy A50 128GB - Black - Unlocked

    Purchased on the 7 March 2024

  • I

    Ian G.

    Reviewed in United Kingdom on 27 February 2024

    5/5
    Brilliant service and item, in fact the Samsung A40 I ordered turned out to be in better condition than advertised. It arrived promptly and I had it operational in a short space of time. There are no signs of previous ownership on the operating system and everything functions perfectly. I will certainly look to purchase from you again when the need arises.
    Galaxy A40 64GB - Black - Unlocked - Dual-SIM

    Purchased on the 31 January 2024

  • D

    Daniel N.

    Reviewed in United Kingdom on 22 February 2024

    4.9/5
    Quality of phone is superb, just 2 things: I ordered a blue back case, sent me black. Phone has EE & BT Sport app which cannot be removed, I am not EE or BT Sport so highly annoying phone provided like this.
    Galaxy A40 64GB - Blue - Unlocked - Dual-SIM

    Purchased on the 3 February 2024