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Llewelyn H.
Purchased on the 11 March 2025
Verified purchaseKeyboard didn't work when it arrived. The Ctrl button was always on I couldn't get it to stop. Then I realised that several other letters didn't work, no matter how hard I pressed them. The purchasing and delivery process was smooth, but the item itself simply didn't work.
Condition
Excellent
Reviewed in United Kingdom on 24 March 2025
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Suzanne R.
Purchased on the 16 May 2024
Verified purchaseReally pleased with my first Back Market order. Looks brand new and so far works well for a refurbished laptop. Thank you.
Condition
Good
Reviewed in United Kingdom on 21 May 2024
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Lauretta M.
Purchased on the 7 March 2024
Verified purchaseSorry, I haven't even opened the box yet. I thought my present laptop was broken so I bought this as a replacement. However, my laptop started working again. I will keep this laptop for future when my present laptop breaks down completely. Thank you.
Condition
Fair
Reviewed in United Kingdom on 12 April 2024
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Howard M.
Purchased on the 16 June 2025
Verified purchaseSwift delivery, well packaged. The item was like new. Very happy.
Condition
Good
Reviewed in United Kingdom on 29 June 2025
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Jane M.
Purchased on the 11 March 2022
Verified purchaseBehaves as new, apart from the battery but they never do, do they? Nice clean condition but what I really like is knowing everything has been checked and refurbished where needed. Gives you the confidence that although your laptop is second hand, it mainly acts like new when you get it, no hidden problems. Delivery and communication all great. Love the idea of refurbishing not throwing away! Remember all those little electrical repair shops we used to have! Let's get rid of built in obsolescence. Will use you again.
Condition
Good
Reviewed in United Kingdom on 24 March 2022
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Maureen T.
Purchased on the 27 June 2023
Verified purchaseim very happy with my purches i would recomend you to my familt and friends
Condition
Good
Reviewed in United Kingdom on 17 July 2023
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Terry M.
Purchased on the 14 April 2022
Verified purchaseFew mishaps unfortunately,the first laptop was delivered to the wrong address,not your fault i know.most likely DPD,so the second unit you sent out was fine but this had windows 7 on and with the original going missing i decided to return it.I am grateful for the resolution with the refund etc from MakeITwork,which was down to Back Markets intervention,customer service wise i could not fault you!!!
Condition
Fair
Reviewed in United Kingdom on 7 May 2022
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Lukasz O.
Purchased on the 6 December 2022
Verified purchaseLaptop in very bad condition. No plastics to unlock the battery, cracked case, keyboard not working, charger not working. How can you send such a laptop? Has anyone actually tested this crap?
Condition
Fair
Reviewed in United Kingdom on 21 December 2022
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Jean-claude P.
Purchased on the 27 December 2024
Verified purchaseIt's a pleasant surprise: it comes with Windows 11, good performance for an Intel I3 (my old I7s don't do so well) and a fair price. I was a bit surprised to find a PC with a German keyboard on backmarket.fr, but I bought it for a member of my family who lives in Bavaria, so it came just at the right time.
Translated from FrenchReviewed in France on 19 January 2025
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Toni B.
Purchased on the 8 April 2025
Verified purchaseExcellent condition, works like a missile. It's great.
Translated from SpanishReviewed in Spain on 3 May 2025