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435,744 verified reviews in the last 10 years.
Andrea L.
Purchased on the 15 April 2025
Verified purchaseI first learned about the back market on TikTok I was a bit skeptical, but I downloaded the app and I read so many reviews and I said I’ll give it a try. It was very easy to order. I receive my order in 2 working days. I received my order in a box with Manuel a charger. Also the key I ordered the iPhone 14, 128 GB color purple I could not believe my eyes. It did not look refurbished. It look like a brand new iPhone not a scratch came with 100% battery I charge my battery every two days. I am very pleased very happy with my iPhone 14 from the back market thank you back market. I will recommend friends and family, and I will also be using back market in the future for my phones once again back market, thank you
Condition
Excellent
Reviewed in United Kingdom on 7 May 2025
Pawel R.
Purchased on the 26 April 2025
Verified purchasePerfect service When you are needing a new phone this is the app/website I recommend, please don’t faff about with used phones from Facebook marketplace etc that may come with a nasty suprise such as iCloud activation locks, marked as stolen/lost or blacklist for unpaid contract, this company knows what they are doing partnering with some of the biggest phone refurbishing companies to bring the best quality and value for money phones as possible, I bought a fair example iPhone 15 pro and I was pleased to find out that it came with an almost perfect battery with 94% battery health. And with only a few micro scratches on the screen it was a perfect phone for the price. I cannot wait to purchase more devices from backmarket
Condition
Fair
Reviewed in United Kingdom on 30 April 2025
Gary L.
Purchased on the 7 March 2025
Verified purchaseAlthough I like new technology and gadgets I have never wanted to buy any technology product ‘brand new’ preferring to wait a while until all the ‘bugs’ had been ironed out. This is why my previous phone was a refurbished iPhone XR, which I was very happy with and had served my purposes for a few years. However as with any piece of technology it shows its age after a while which my iPhone XR was now showing. Time to change. New phones are ridiculously expensive in my opinion so I scoured the market for a decent refurbished second hand phone. Came to Back Market and saw that the prices for a refurbished iPhone 14, a good jump up from my XR, was within my budget. I was not disappointed. A great phone, in excellent condition with 92% battery, and a good price! Now protected with a decent case & screen protector. What’s not to like? I would definitely buy again from Back Market. My iPad 9th gen is getting a bit tired ……..
Condition
Good
Reviewed in United Kingdom on 23 March 2025
Harry B.
Purchased on the 16 July 2025
Verified purchaseThe phone was in really good condition, screen and back was flawless. Really responsive screen display, basically everything you need in a phone, practically no difference although refurbished. But the screen protector that comes with the phone is terrible, it affects the detection of your fingers onto your screen so it wont be that accurate or responsive.
Condition
Excellent
Reviewed in United Kingdom on 19 July 2025
Maria K.
Purchased on the 14 July 2025
Verified purchaseOkay being honest… is brand new , not just looking brand new but 100% battery health + there was no replacement I checked everything this phone is probably not even refurbished because serial number is doesn’t start with F or H! I’m impressed and I got good quality so it’s not even the best ! Recommend it
Condition
Good
Reviewed in United Kingdom on 16 July 2025
Eric F.
Purchased on the 2 July 2025
Verified purchaseThis was my first time purchasing a refurbished mobile, and after much pondering I settled on the Dark Red S22 Ultra 128gb, they said the the screen was flawless, and that's how it arrived, absolutely pristine condition, like brand new, not a mark anywhere on the screen or body, the battery came charged at more than 80%, and of course it had the built is S pen, I couldn't be more pleased with it it, delivery was quick and it came very packaged, along with excellent communication and great buying experience. Black Market come highly recommend
Condition
Excellent
Reviewed in United Kingdom on 14 July 2025
Danielle M.
Purchased on the 4 August 2025
Verified purchaseI bought an IPhone 15 in fair condition. The phone came two days later. It is really good, and looks extremely brand new for fair condition. It exceeded my expectations. I had no issues with shipping and delivery; everything went smoothly. The battery life is very good and lasts very long.
Condition
Fair
Reviewed in United Kingdom on 9 August 2025
Aman V.
Purchased on the 6 July 2025
Verified purchaseI recently bought an iPhone 14 Pro 256GB in excellent condition, and I am very happy with my purchase. The phone is absolutely like new—not a single scratch, all parts are 100% genuine, and everything functions flawlessly. The display is crystal clear, the performance is super smooth, and the battery life is impressive. It truly feels like a brand-new device straight out of the box. This phone is not only a beast in performance but also a premium device that looks and feels elegant in hand. For the price and the condition, it’s definitely worth every penny. If you're thinking of upgrading, I’d highly recommend going for it—it’s a deal you won’t regret!
Condition
Excellent
Reviewed in United Kingdom on 8 July 2025
Ionut oliviu V.
Purchased on the 13 June 2025
Verified purchaseI was skeptical at first hand but ordered iphone 16 plus for my girlfriend ,ive chosen the excellent condition and received a brand new iphone with 100% battery and 7 charging cycles with almost 200£ discount from new from the store
Condition
Premium
Reviewed in United Kingdom on 16 June 2025
Javed S.
Purchased on the 23 March 2025
Verified purchaseOrdered a "Good" quality Samsung Galaxy S21 Ultra 5g phone and surprised as its almost like a brand new phone apart from a few cosmetic dints which were expected I suppose. Still to find out how battery performs over time but my wife is quiet impressed with the phone. Would definitely buy another phone from here as they've kept the word on quality of the phone. Keep up the good work and help the planet.
Condition
Good
Reviewed in United Kingdom on 7 April 2025