Customer reviews for Refurbished Earphones by brand

Overall rating

15,961 verified reviews

Rating details

  • Overall performance

    3.8/5

  • Appearance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Keith D.

    Verified

    Reviewed 18/10/2025, United Kingdom.

    Really happy with my earbuds. It was my first time using Back Market and it was a great experience. Buds are perfect, exactly as described and I saved myself a fair few quid instead of buying new. Cheers.

    Condition

    Good

    Purchased

    21/09/2025

  • Marshall T.

    Verified

    Reviewed 08/09/2025, United Kingdom.

    brilliant quality, literally brand new; comes with no issues. the case is flawless as are the earbuds themselves. sound quality is also perfect and the touch controls are very easy and convenient to pick up.

    Condition

    Good

    Purchased

    23/08/2025

  • Alexandru D.

    Verified

    Reviewed 28/04/2025, United Kingdom.

    fast shipping , the buds came in a perfect condition , no ear wax how the other comments said just a small stain next to the charging port because of the old case I presume, is a black mark on rest everything perfect the seller cleaned them perfect , it worth it 10000%

    Condition

    Excellent

    Purchased

    15/04/2025

  • Aaron R.

    Verified

    Reviewed 13/11/2025, United Kingdom.

    The headphones are scratch-free the only thing I'm worried about is the battery life, but otherwise I'm satisfied.

    Condition

    Excellent

    Purchased

    27/10/2025

  • Danushka prabath D.

    Verified

    Reviewed 10/11/2025, United Kingdom.

    Delivered as brand new!! Wasn’t sure why did I not used this service before. Super happy with everything

    Condition

    Excellent

    Purchased

    05/11/2025

  • Kimberley R.

    Verified

    Reviewed 11/06/2025, United Kingdom.

    I have ordered many times of back market, and never had an issue with anything I love my new earbuds even though there refurbished I could not tell that they had been used at all packaged as if they had never been open really pleased

    Condition

    Excellent

    Purchased

    14/05/2025

  • Abdelhafid B.

    Verified

    Reviewed 09/07/2025, United Kingdom.

    Thank you for delivering my order in a short time, the item was in good Quality, I enjoyed it...Abdelhafid

    Condition

    Excellent

    Purchased

    20/06/2025

  • Jameela A.

    Verified

    Reviewed 27/11/2025, United Kingdom.

    The earbuds were a gift for my twin. She really likes them and is happy with the quality of buds. Only thing is that they still had the previous owners name when she first connected them. But that was easy to update

    Condition

    Good

    Purchased

    28/10/2025

  • Malcolm C.

    Verified

    Reviewed 20/11/2025, United Kingdom.

    Appear good as new, so might as well be. Lightning fast delivery. Came with spare covers. Great quality product. Hats off to Back Market. I was a fan of the M4 model (until I lost them, hence why I'm here) - and the M5 are a little slicker in design and the bass/sound canceling properties are top notch. Recommend

    Condition

    Excellent

    Purchased

    23/10/2025

  • Samuel D.

    Verified

    Reviewed 30/10/2025, United Kingdom.

    Disappointing. First purchase on back market and it was a bad decision. EarPods on the right ear not working at all. Don’t know if this was deliberate or the seller didn’t check the device at all before shipping

    Condition

    Excellent

    Purchased

    27/10/2025