Customer reviews for Refurbished Dell Gaming laptops

I expected it to come in a back market delivery box to be honest but asides that everything is perfect

Excellent condition, like new. Back market delivered on time! They stick to their promises. Kudos!

5 stars, 10/10, arrived next day with absolutely no issues. Thank you for the amazing service and I’ll be sure to shop again with you guys

The laptop said it was in excellent condition however so many small scuffs and visible marks as on the surface, as well as the product arriving just dirty all over. Furthermore an entire 8gb ram missing and battery is clearly not “excellent”. Help centre only offer to return to initiate a full refund or get it “repaired”. I don’t have the time to do any of these as I need the laptop now but it would have been nice to have a partial refund for the lie of the excellent condition of the laptop and the 8gb missing ram. I really liked back market before and purchased my iPhone I’m using now with them but this is ridiculous. I will not be using this site again. Sucks :/

I was given a 180W power adapter instead of 240W

Battery not good

The key board didn’t work, and it ran out of battery within an hour and a half

Hello, I'm delighted with this purchase, which I find reliable and safe. The battery charge is a little weak, but that's really the only downside. Why buy new when you can buy Backmarket! Thank you

Hello, the computer arrived very well packaged and protected, it was displayed in "perfect condition", the small bump on one side and the battery certainly not changed would make me say that it was in very good condition rather than perfect condition.