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Eric F.
Purchased on the 2 July 2025
Verified purchaseThis was my first time purchasing a refurbished mobile, and after much pondering I settled on the Dark Red S22 Ultra 128gb, they said the the screen was flawless, and that's how it arrived, absolutely pristine condition, like brand new, not a mark anywhere on the screen or body, the battery came charged at more than 80%, and of course it had the built is S pen, I couldn't be more pleased with it it, delivery was quick and it came very packaged, along with excellent communication and great buying experience. Black Market come highly recommend
Condition
Excellent
Reviewed in United Kingdom on 14 July 2025
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Javed S.
Purchased on the 23 March 2025
Verified purchaseOrdered a "Good" quality Samsung Galaxy S21 Ultra 5g phone and surprised as its almost like a brand new phone apart from a few cosmetic dints which were expected I suppose. Still to find out how battery performs over time but my wife is quiet impressed with the phone. Would definitely buy another phone from here as they've kept the word on quality of the phone. Keep up the good work and help the planet.
Condition
Good
Reviewed in United Kingdom on 7 April 2025
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Noman ahmad B.
Purchased on the 15 February 2025
Verified purchaseI seriously have a thrilling experience with Back market. I orderd a Fair condition phone when I received the phone it was in excellent condition I was amazed, but the phone had some bootloop and wifi disconnecting issue I send the phone back for a replacement and I received the replacement phone in 4days and it's in fair condition but I can surely say that it's a used phone not a refurbished and I love this thing everything is original even the Spen and it's quite pocket friendly then local market. I'm excited to shop again in future from Bank market and do recommend people to try to buy from them.
Condition
Fair
Reviewed in United Kingdom on 26 February 2025
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Sebekh I.
Purchased on the 25 January 2025
Verified purchasephone is great, got in excellent condition, looked brand new no scuffs or scratches to indicate otherwise. only issue I had was how it was shipped. it was in a large box with use a little sleeve of bubble wrap on the phone and a loose piece of bubble wrap but would've been knocking around in the box. I didn't eexpect it to be new in origin box or anything but a bit of padding wouldnt have gone amiss. goes to show that these phones are stronger than they use to be but just felt like an unnecessary risk. overall happy with the phone. it's fun having a stylis again! it's my first refurbished phones. I won't lie i was skeptical but I have no complaints with the phone :)
Condition
Excellent
Reviewed in United Kingdom on 15 February 2025
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Mario O.
Purchased on the 26 September 2025
Verified purchaseBargain, was looking for an s22 ultra but searched s24 out of curiosity, shame I didnt buy it first time as it was £479, after few days and refreshing slighly went up to £509 but phone in excellent condition for a fair model which was really good. Came in a simple cardboard box and the phone inside, not a visible scratch on the front and rear, couldn't be happier for a model that recent for such a low price and great quality. Definitely worth 👌
Condition
Fair
Reviewed in United Kingdom on 5 October 2025
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Collins N.
Purchased on the 1 October 2025
Verified purchaseI have to say, I’m absolutely thrilled with my Z Fold6. When I ordered it, I honestly didn’t expect it to arrive in the condition that it did — it looks and feels completely brand new. The screen is flawless, the hinge works perfectly, and the overall finish is immaculate. It’s far beyond what I was hoping for. I couldn’t ask for a better phone. The performance is lightning fast, the display is stunning, and the folding design is such a game-changer. I’m genuinely delighted with this purchase and couldn’t be happier with how everything turned out.
Condition
Excellent
Reviewed in United Kingdom on 3 October 2025
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Cheng N.
Purchased on the 19 December 2024
Verified purchaseI got the ultra for £733 at excellent condition! Thought it was gonna come in another packaging because it was "refurbished". but when it arrived, it was brand new, in it's original box! Like, I still got an unbox experience. Everything is functioning really well so far, will have to see months down the line confirm it's consistency but overall, I'm loving it!🙌🏻
Condition
Excellent
Reviewed in United Kingdom on 29 December 2024
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Marshall T.
Purchased on the 23 August 2025
Verified purchasebrilliant quality, literally brand new; comes with no issues. the case is flawless as are the earbuds themselves. sound quality is also perfect and the touch controls are very easy and convenient to pick up.
Reviewed in United Kingdom on 8 September 2025
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Peter C.
Purchased on the 12 September 2025
Verified purchaseTotally satisfied with my purchase. It is a top rated Which? reviewed phone, Samsung Galaxy S23 Ultra. Promptly delivered and in perfect condition and working well. Many new features that my old phone did not have, so I feel it is a really good upgrade - I got it from Back Market for a brilliant value for money purchase price. Love that it is refurbished too. It's an added bonus that the carbon footprint is so much lower than a new phone. Refurbished to this specification is always best. Really appreciate the ethics as well as the product, many thanks.
Condition
Premium
Reviewed in United Kingdom on 28 September 2025
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Dhanush K.
Purchased on the 17 June 2025
Verified purchaseIt's my second phone from Backmarket. The phone is brought was fair but I can't see any fault in the phone. battery is excellent and no scratches on the phone. Worth the money. Highly recommend back mar5
Condition
Fair
Reviewed in United Kingdom on 30 June 2025