Customer reviews

I was really apprehensive to buy a refurbished MacBook but it's safe to say I am beyond happy. I got a "good" condition 2019 MacBook Air and it's amazing. Barely any ware on it! Incredible condition. Works perfectly. If you're unsure about buying from here I say don't be! Really happy and will 100% be using back market in the future

This MacBook Pro was purchased by my oldest daughter who just loves it , it’s fast and looks cool . What more can I say your Backmarket stuff has helped my family out a lot with great first class refurbished technology.

iphone 12 pro Fair grade 》 Iphone 12 pro excellent grade. I just want to say it my first experience buying used refurbished mobile. i have been buying brand new apple from more then 10 years and i'm the kind pf person who loves keeping the gadgets mobiles laptops in a flawless condition. i came across this site and accidently ordered a fare grade mobile which was very rough and according to the website description. After one of receiving the order I came to know the site has option to select grades so I immediately returned the device. Then I reordered the same phone from same seller in excellent grade and seriously I'm amazed with conditioned it really give you a brand new phone vibe. Cons: customer support not responds timely. no helpline no to call very canned responses. can improve packaging a bit battery health are okay first phone was 83 and the next one i reordered was 84 pros you can get a phone exactly according to your budeget 12 months warranty plus extended covers as well for 35£ very cheap recommendation. dont go for fair grade you wont like that but they have very clear details about each single grade so atleast go good grade or excellent. i got my excellent grad...

I ordered a refurbished iPhone 15 Pro on Saturday and it arrived promptly on Tuesday. Excellent condition really means excellent condition: perfect body and screen and the battery health was 100%, which I was thrilled about. I’m thrilled with my new phone, a much needed upgrade after five years, and even happier to have chosen a sustainable (and cheaper!) option. Thanks BackMarket!

I bought an iPhone 13 pro with a new battery. The body is fairly good - just a scratch or a blemish on the edge of the body. Nothing noticeable. And the phone works really well! Would recommend buying a refurbished one here - environmentally good, works the same and saves you money!

I was quite iffy about purchasing a refurbished phone but I took the risk and purchased the “fair” iPhone 13 and I’m not disappointed I’m very happy with the phone there is no chips on the side no scratches practically came brand new! The percentage is 88 which I think is amazing and I will definitely be recommending back market to anyone who is in need of a phone thank you so much

I ordered the iPhone 13 in the "fair" rating and its fantastic! I've bought refurbished iPhones from other places in the past and what really impressed me was the fact the battery health is much higher than I was expecting. No damage to the screen and just a few scrapes on the sides, and it came within 48 hours of ordering.

Ordered my refurbished iPhone 12 and it was delivered as promised the following day. The condition of the phone was as expected. I recommend Back Market should anyone be considering purchasing a refurbished phone.

Buying refurbished sometimes feels like a bit of a gamble, but I'm pleased with my order! Got a 2020 MacBook Pro in "good" condition and it's just as advertised - a tiny amount of wear and tear to the exterior but so far it seems to be in perfect working order with 88% battery health, all for a fraction of what it'd cost new. Only marking down by one point due to the box - while the laptop came securely packaged, it was all in cardboard with no bubblewrap or anything to protect it from water damage during transit. I admire the commitment to recyclable packaging but I feel lucky the parcel wasn't left out in the rain at any point!