Xiaomi Roborock S6 Vacuum cleaner

I have to say I'm not sure what to do with it, because it's a very good product. It works well. On the other hand, and this is really not practical, it does not manage to pass on the carpets. It's not working properly. I have had previous models of this hoover that did this very well. I've had previous models of this vacuum cleaner that did this very well, is this a problem with the model (but I doubt it) or is it a problem with this one specifically? I'm not sure if it's a problem with the model or this one specifically, but it's not a problem that prevents me from using it elsewhere, but it's a problem that is very annoying (because the areas are not cleaned and the hoover gets stuck). I had to forbid these zones in the app