Vtech Storio Max Xl 2.0 Kids tablet

My little girl is delighted

We received a foreign version of the product... our 6 year old daughter speaks French, not Dutch... and to get help from the service department, they just sent us a vtech manual that we'd obviously already found on the internet... which is obviously useless as the tablet is configured for a country other than France. And so we asked for the item to be returned, and of course: the return procedure is super complicated ... you have to connect to their site, enter codes and wait for return emails. In short, not happy. Lame. Jaded. Our daughter won't get her birthday present in time... ????????