Renault Connect Electric scooter

ok first of all the product arrived in a completely exploded box, then after 1 day the front wheel deflated, there is clearly an acceleration problem, I tried to re-inflate it but the valve was completely inaccessible, impossible to remove, I had to dismantle the wheel before realising that it was the inner tube that was dead, in short a piece of junk without a name that does not go at 25km/h do not order I ask for a refund