Dell 2350DN Monochrome laser

The good thing was the delivery time, the bad thing was everything else, I have not been able to attend to it due to personal issues, but I have been told that it does not work and the message that there is no paper in the tray, when I opened it I had 2 loose pieces. It has been delivered by the stairs and has had to receive more than one blow. The thing is that it doesn't work and I was thinking of sending photos and video this week, but I am sending the incident by this means, as I am receiving this email. A real disaster, I am waiting for comments and a solution. Thanks

Un produit remis à neuf contrôlé par un vrai professionnel emballage de grande qualité fourni avec sa cartouche je recommande ce vendeur Monsieur cyberman visiter son site car sur back market tout les vendeurs ne sont pas aussi scrupuleux je ne regrette pas cette achat là. ..merci