HTC U11 128GB - Black - Unlocked

It was so nice and the customer service was good I remember that I forgot to choose the colour of the phone and called me to choose it

Great service lovely phone, looks and feels brand new for a snip of the price. Love the fact phones are getting a second life, phone arrived quickly too, refurbished is definitely the way to go.

I cannot comment on the device itself as unfortunately the one I was sent is locked to another network. Having contacted the seller, I was assured that a replacement had been posted. That was 10 days ago and I am yet to receive it, with no word from the seller. My first experience of Back Market and it doesn't look good.

Never again with system android.

Good quality. Excellent phone. Little disappointed with the battery life but probably no different to most other phones.

Very happy with the service and delivered next day will use blackmarket again

The charging cable cannot be connected properly, so the mobile phone may not charge. The colleague now has to be very careful! The battery is also no longer really good and the mobile phone has to be charged quite often. Worst of all, no mobile network is possible despite having an intact SIM card. Phone calls work on the Vodafone network but no data exchange is possible, e.g. via VPN. What a pity.