HP Pavilion 15-EH 15-inch (2021) - Ryzen 7 - 5000 Series (U) - 16GB - SSD 512 GB AZERTY - French

Packaging a little light (original HP Renewed cardboard) with just clear plastic film around it. But still arrived well PC in perfect condition Just at the first boot some patches on the C: drive that scared me but otherwise it's OK The PC arrived with an empty battery (I bought a Lenovo a few months ago and the battery was charged) and the time was off by 2 hours (early) I suppose because of the reconditioning done in Bulgaria (quickly corrected by doing a synchronisation)

I was very disappointed when I received a computer that was supposedly as good as new, except that the QWERTY keyboard was in fact a QWERTY keyboard whose keys had been covered with gumettes to put the letters in the right place. Aesthetics aside, the problem is that a QWERTY keyboard has extra keys that can't all be configured natively on a QWERTY keyboard. Be that as it may, BackMarket support has been exemplary, very present and very responsive. It's thanks to them that the return is not totally catastrophic.

Arrived on time. Appears to be in very good condition.