Hp EliteBook 840 G7 14-inch (2019) - Core i5 - Gen 10 (U) - 8GB - SSD 512 GB AZERTY - French

I recently purchased an HP EliteBook 840 G7 (Core i5, 10th Gen, 16GB RAM, 512GB SSD) from Back Market, and I couldn’t be happier. The entire process was seamless from start to finish. I was initially looking for something affordable without sacrificing quality, and this exceeded my expectations. The laptop arrived in impeccable condition—it looks and feels like a brand-new machine. I’m totally in love with the premium metal casing; it’s sleek, sturdy, and functions like a dream. If you're looking for top-tier service and high-quality tech at a great price, I highly recommend this seller

I bought the laptop for my hubby, it came really quickly & was well wrapped. Hubby is delighted with it. This is the second laptop we've purchased from Back Market & will return for another sometime in the future.

Very good machine, Back Market offer amazing customer service. The instant replacement was brilliant I received a replacement working a day and sent mine off. The only thing was that the first one was as new condition and the replacement has scratches but I did only pay for ‘good’ condition so I think I was just lucky with the first one. Very happy.

Very happy! I chose the condition as ‘good’ and there isn’t a scratch on it. Very fast machine and excellent battery life. I feel I had a good deal.

Device arrived - but it has a second 'e' keys - where the 't' key should be, and this 'e' key is not backlit, unlike the rest of the keys on the device. I've been in touch with Customer Support, but rather than offer a price reduction or send me a replacement 't' key, so that I can keep using the device, the only options are to either send the item back which will take days, followed by days of assessment and repair and then more days for the item to then be posted back (or the replacement if they can't fix it). Or I can request a refund and make another purchase, which will again take days and mean starting over with getting the replacement machine ready for use. Either way, I'm significantly put out because of a basic quality check error. It seems a little silly that the I, the customer has to bear the cost and inconvenience for a mistake made by BackMarket's oversight. It also seems petty that they can't resolve this by offering a small discount or sending the correct key in the post. Instead, I'll have to spend time and money fixing the issue myself if I want to keep using the machine without interuption. That said, the machine itself seems good mechanically/electronically aside from this irritating issue.

As described with prompt delivery. Trouble free.

Bought as a present for my son. He's happy with it