Espresso coffee machine combined Nespresso compatible Magimix M600 Vertuo Plus 11385B 1.8000L - Black

Beware of unfair conditions on vouchers! I placed an order with a Back Market voucher for two items. One of the items wasn't to my liking, so I returned it on time. To my great surprise, customer service refused to refund me for this product, on the pretext that both items had to be returned for the voucher to be credited. This is totally unfair: I kept one product and returned the other, so I don't see how this should invalidate my right to a partial refund. Their policy is neither clear nor fair, and it frankly feels like a scam. Very bad experience, would not recommend at all if you are going to use a voucher.

I found a used coffee capsule in the machine ...

Les Capsules ont du mal une fois utilisés à s.extraire

The coffee maker arrived after 7 days I find very long and the red light comes on which means that the coffee maker has not been cleaned. I paid 101€ for this coffee maker