Acer Nitro 5 AN517-52 17"-inch - Core i5-10300H - 16GB - SSD 512 GBGB NVIDIA GeForce RTX 3060 AZERTY - French

laptop delivered earlier than expected. in very good condition. The only small hitch is the battery which only lasts about three hours without using very greedy software. but otherwise the computer is in very good condition and works very well. To be seen over time 😉 thank you for your service

very good pc not disappointed to have bought it

This PC can only work when plugged into the charger, as the battery discharges very quickly, so it must be faulty and therefore not a "laptop". All in all, I think that the rendition is of very average quality, and I wouldn't recommend it to anyone.

THE WORST COMPUTER I'VE EVER HAD !!!! I took the information from my old broken computer, but I didn't have all the information, so I did the best I could. The computer's faults: super slow, 1 hour battery life, so always plugged in (it's my work tool, I travel to customers, not at all practical). I wanted to return it but it was impossible to remove my Microsoft account. So I can't get a refund. I went to see my repairer to find out what was wrong with the computer. He told me that I could have found such a machine second-hand for €500 on the bon coin... so I've been cheated out of €800... I'm furious. I also had a problem with the charger when I bought it. Backmarket customer service gave me the wrong information, and it was the seller who ended up calling me to explain (a very nice seller). But customer service made me lose 3 weeks without a computer for nothing, so 3 weeks without work, so 3 weeks without money... ALL FOR NOTHING??? In short, I'm furious !!!!

We need customer service! The battery or charger is not working. I would like to have the item repaired. It was delivered charged. I had time to create a Microsoft account. It is clearly stipulated that for returns the item must be free of any personal data. Except that since it doesn't turn on any more I can't delete them. How can I do this? My computer is my work tool. My request is urgent. Sincerely

Product as described, fast delivery.