22-inch Eizo Flexscan S2243W LCD Monitor Black

Product arrived broken (button broken, not the screen, which leads me to believe that it didn't happen in transit). I made an appointment with the retailer (who encouraged me to stay at home all day because he couldn't give me a time slot). ). He won't come and will let me know at 4pm on the day of delivery... I complained and he said he'd refund me, so now I have to part with this huge box, knowing that I don't have a car.