Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

552 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

  • Accessories

    4.1/5

  • Battery

    4.1/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Christian H.

    Verified purchase

    Reviewed 10/06/2022, United Kingdom.

    I’ll be honest, I will never buy a brand new phone again, I payed £190 for a very good condition/refurbished I phone from backmarket, there is not a mark on it, it’s like a brand new phone, if I would of bought the same thing from my network provider over a 3yr contract I would of paid about £1.5k for the same thing!

    iPhone SE (2020) 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    29/05/2022

  • Julie N.

    Verified purchase

    Reviewed 07/04/2022, United Kingdom.

    A really brilliant service and I'm so pleased with my refurbished iPhone XS. It looks brand new. Great communication from the team at Back Market. I wouldn't hesitate to use them again in the future.

    iPhone XS 64GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    28/03/2022

  • Lucilla V.

    Verified purchase

    Reviewed 02/09/2024, United Kingdom.

    My first purchase with back market few years ago and I was quite satisfied

    iPhone 12 64GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    12/06/2022

  • Alun C.

    Verified purchase

    Reviewed 03/04/2023, United Kingdom.

    Beautiful condition, like new, and the battery has a good life. I’ve recommended Back Market to a friend and she was amazed at the condition of the phone she bought.

    iPad mini 7.9" (2015) 4th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    03/07/2022

  • Jenny I.

    Verified purchase

    Reviewed 15/05/2022, United Kingdom.

    Was a little concerned as haven’t used this company and sorry Greg the name makes it sound dodgy! but brilliant from ordering to delivery . My phone arrived quickly and in great condition as described. You are kept informed all along the purchase pathway . Will use this company again and recommend them

    iPhone 11 Pro 64GB - Silver - Unlocked

    Condition

    Good

    Purchased

    30/04/2022

  • Steven K.

    Verified purchase

    Reviewed 13/05/2022, United Kingdom.

    I paid extra for a very good condition phone and that is exactly what it is. There isn't a blemish on it, in fact it looks brand new. The phone arrived very quickly and is just what I wanted. Thank you BackMarket, an excellent product at an excellent price.

    iPhone SE (2020) 64GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    30/04/2022

  • Kalana N.

    Verified purchase

    Reviewed 21/04/2022, United Kingdom.

    Quality product. As new with no blemishes. Was worried whether battery would be ok because you can never tell until you've had the phone but the returns policy gives you plenty of time to test drive. Really easy journey from selecting to delivery. Will use again for sure.

    iPhone 11 Pro 64GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    26/03/2022

  • Stephen M.

    Verified purchase

    Reviewed 07/04/2022, United Kingdom.

    Phone arrived like new with not a scratch or make on it and working perfectly fine. It’s my 4th Oder from back market I am extremely happy with this company and will be using them again for any tech needed.

    iPhone XS Max 512GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    28/03/2022

  • Helen C.

    Verified purchase

    Reviewed 10/04/2022, United Kingdom.

    My iPhone arrived very promptly within 48hrs post order. The condition was advertised as fair but it looks like new to me. Not a scratch in sight!!! I haven’t set it up yet as I am waiting until I enter a new sim card contract, which should be in about 4 weeks. So far, I have been most impressed by back market.co.uk and will recommend it to others.

    iPhone 12 64GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    30/03/2022

  • Gary B.

    Verified purchase

    Reviewed 03/04/2022, United Kingdom.

    Second time I've ordered from BackMarket and I'm sure it won't be the last. The phone I've received was immaculate and just what I wanted for a super amazing price. Postage was super fast, but was a bit surprised on that it came in a very protective bubble wrap parcel rather than a secured box, that being said it was a sturdy little package and kept the phone well protected. Glad I've found this company, will be definitely a returning costumer. :)

    iPhone 11 Pro 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    20/03/2022

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