Seller reviews, items and info

Approved seller with 3.9/5 Stars ratingTrusted on Back Market for

Overall rating

94 verified reviews

Rating details

  • Overall performance

    3.9/5

  • Appearance

    4.2/5

  • Accessories

    4/5

  • Battery

    4.2/5

  • Lens & Camera

    4.2/5

  • Packaging

    4.2/5

  • Shipping

    4.1/5

Reviews

  • Amy S.

    Verified

    Reviewed 04/02/2026, United Kingdom.

    The 1st handset was faulty. I contacted Back Market and they dealt with the issue very fast. Handset was returned and a new one handset was send out again. The new handset was fantastic. I believe it's was just a one off that this happened as I've purchased many phones over the past few years and Ive never heard any problems previously.

    iPhone 15 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    17/01/2026

  • Julie W.

    Verified

    Reviewed 19/01/2026, United Kingdom.

    Just like brand new, came in a back case which was a nice unexpected surprise. Battery life good (for an apple device) arrived promptly with a new charging cable. Couldn’t be happier, 3rd phone from Back Market and would recommend.

    iPhone 15 128GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    09/01/2026

  • Emma S.

    Verified

    Reviewed 11/01/2026, United Kingdom.

    Like new condition, the screen has been replaced and shows as non genuine part, also looks different to my old 11 model but it works perfectly, so far, early days. It wasn’t put back to factory settings but not an issue. 100% battery life. Free clear case and charger.

    iPhone 15 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    03/01/2026

  • Shamilar A.

    Verified

    Reviewed 08/02/2026, United Kingdom.

    Amazing device looks brand new perfect

    iPhone 14 Plus 128GB - Starlight - Unlocked

    Condition

    Excellent

    Purchased

    27/01/2026

  • Samantha F.

    Verified

    Reviewed 23/01/2026, United Kingdom.

    I was skeptical at first as its not from the UK. But, was shocked at the phone itself! Looks brand new and couldn’t tell the difference! Arrived in 10 days, and at 100% battery life! Great price too! Recommend to anyone looking to buy! Free case too!

    iPhone 15 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    13/01/2026

  • Jessica P.

    Verified

    Reviewed 26/12/2025, United Kingdom.

    I personally did not like it. The screen seemed like an offish colour to my old and my sisters iPhone. No matter how o changed things in the display. I’m guessing as it’s refurbished that the screen was replaced. I will say the phone was in excellent condition, sent to me with a free case. Customer service were exce With supporting me in returning my item. I’ve ordered from here before and loved everything else I’ve gotten so despite me not liking this item I do highly recommend buying from back market.

    iPhone 15 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    11/12/2025

  • Tricia H.

    Verified

    Reviewed 01/02/2026, United Kingdom.

    IPhone ordered one weekend and arrived by DHL Express following Wednesday evening . Beautifully packaged and simple instructions. Returned packaging for old phone had already been received the day before. Great phone and perfect service. I am truly amazed at how well this upgrade has been - I did not even need to leave my own house!! Thank you

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    24/01/2026

  • Kevin K.

    Verified

    Reviewed 08/02/2026, United Kingdom.

    Arrived a day early, so very pleased with that. The phone is as you'd expect, in excellent condition. Even the battery looks looks new as it is 100% capacity!

    iPhone 14 Plus 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    26/01/2026

  • Martin D.

    Verified

    Reviewed 04/02/2026, United Kingdom.

    Excellent quality, pretty much flawless. 100% battery. Only used it for a few days but so far it’s amazing!

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    24/01/2026

  • Alan L.

    Verified

    Reviewed 02/02/2026, United Kingdom.

    Great service, well packaged,as new condition,under 7 day delivery,all round great service cannot fault would certainly use again in the future.

    iPhone 15 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    24/01/2026

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