Want a New Gadget

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

606 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

Reviews

  • Zoe D.

    Verified purchase

    Reviewed 29/12/2025, United Kingdom.

    Phone arrived, no issues with delivery however phone battery is compromised and needs a new one, so unable to use until I can afford to have it fixed!!!!!

    Condition

    Excellent

    Purchased

    14/12/2025

  • Tracey H.

    Verified purchase

    Reviewed 07/12/2025, United Kingdom.

    Condition

    Excellent

    Purchased

    27/11/2025

  • Robert B.

    Verified purchase

    Reviewed 06/03/2024, United Kingdom.

    Product faulty. Touch screen unresponsive, couldn’t even login to my iCloud account to set up phone because several letters on screen keyboard will not type. Egregious error with product, should not have passed qualify testing and should not have been shipped Returning under warranty for repair. First time ordering with Back Market - not a good experience unlikely to use you again

    Condition

    Excellent

    Purchased

    01/03/2024

  • Dave C.

    Verified purchase

    Reviewed 20/08/2022, United Kingdom.

    First class service. After a very disappointing experience with another company, Back Market delivered my iPhone 11 Pro within 24 Hours of me placing the order. It was in pristine condition, with battery health showing 100%. Well Done!

    Condition

    Excellent

    Purchased

    11/08/2022

  • Jovie S.

    Verified purchase

    Reviewed 28/01/2024, United Kingdom.

    the phone is in good condition looks new I love my decision to buy a refurbished phone

    Condition

    Excellent

    Purchased

    12/01/2024

  • Sam M.

    Verified purchase

    Reviewed 05/01/2024, United Kingdom.

    Amazing phone my niece was really happy and she loves it. Thank you. I hope it stays right. It had a little bit of scratches on it but it was ok.

    Condition

    Fair

    Purchased

    20/12/2023

  • Brenden K.

    Verified purchase

    Reviewed 06/12/2023, United Kingdom.

    I received my order and the MacBook isn’t updated and has error 102 which can be caused by malware. I’ve looked to see how I can fix the issue and every time you click a update it just doesn’t update what so ever even trying to update the software individually. I also ordered a MacBook with 8GB of ram this one seems to have 4GB of ram. So overall the experience I have had is shocking. The only reason I need the MacBook is for a back up on my DJing and you can’t even provide a basic 2012 MacBook Pro with Catalina pre installed … joke

    Condition

    Excellent

    Purchased

    04/12/2023

  • Abderrezak B.

    Verified purchase

    Reviewed 05/10/2023, United Kingdom.

    It is quite good and the condition is very good however I can not check the battery health as it says the battery is not an original part and I feel the battery is not very high quality even though I purchased exellen

    Condition

    Excellent

    Purchased

    02/09/2023

  • Ramunas G.

    Verified purchase

    Reviewed 17/07/2025, United Kingdom.

    fast delivery thank you

    Condition

    Excellent

    Purchased

    15/07/2025

  • Ismail.m M.

    Verified purchase

    Reviewed 03/03/2025, United Kingdom.

    Brilliant condition, everything I needed at the cheapest price!

    Condition

    Excellent

    Purchased

    21/02/2025

80 products