Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for

Overall rating

36 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.8/5

  • Accessories

    4.7/5

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.8/5

  • Shipping

    4.8/5

Reviews

  • Pat R.

    Verified

    Reviewed 16/03/2022, United Kingdom.

    Hi I purchased this phone a couple of weeks ago and was amazed at the quality it was in perfect condition arrived within a couple of days of ordering very good service all round I would definitely recommend and I certainly wouldn’t buy new again

    Condition

    Good

    Purchased

    05/03/2022

  • Rich L.

    Verified

    Reviewed 07/07/2021, United Kingdom.

    I'm really pleased. The visual condition was 'good' as described, no scratches on the screen (dunno how the previous owner managed that..), and everything works fine. It was delivered fast and was a great price. I encountered a problem - there's an area of the screen that does not respond to touch. I contacted the seller about this and got a prompt response. They offered to have it back but we negotiated a partial refund instead - I can live with the problem and at the price, it's still great. I was really pleased with the honest and sensible negotiations with the seller, who wsa very reasonable and responsive. I'm recommending backmarket to others now.

    Condition

    Good

    Purchased

    30/06/2021

  • Robert J.

    Verified

    Reviewed 10/12/2021, United Kingdom.

    Ref my "Excellent" S9 Samsung working. I can say though that the service to date has been brilliant. The phone arrived 18hrs after I ordered it, very securely packed and looking like new along with a charging lead and plug. Very impressed and I have already recommended you to my friends.

    Condition

    Excellent

    Purchased

    29/11/2021

  • Saghir R.

    Verified

    Reviewed 18/03/2022, United Kingdom.

    like many others i was a bit apprehensive in purchasing a used mobile. read the reviews so thought id go for it. i chose a S20 in Good condition. the mobile arrived promptly and to my surprise iit was as described. barely noticeable mark on the back of the phone, tbh i was expecting more scratches etc. i have used it for a week and so far so good. i will defo be using Back Market again for future purchases saving the Planet and my Pennies. lol

    Condition

    Good

    Purchased

    08/03/2022

  • Michaela G.

    Verified

    Reviewed 26/01/2022, United Kingdom.

    The phone itself was good quality and in decent condition. However, the battery life was abysmal and I had to return it based on this. The seller was very helpful and even sent another battery from Ebay, but this battery was even worse. It may just be that this type of phone battery is just not good. I would definitely buy from this seller again as the support and communication was very good.

    Condition

    Fair

    Purchased

    13/01/2022

  • Miranda F.

    Verified

    Reviewed 24/09/2021, United Kingdom.

    The product arrived very quickly, looks good externally, and so far working perfectly a really good buy especially with a 12 month warranty.

    Condition

    Fair

    Purchased

    14/09/2021

  • Robert W.

    Verified

    Reviewed 03/08/2021, United Kingdom.

    I bought it for my grandma and we’re both very happy with it, so thanks very much for another great purc

    Condition

    Excellent

    Purchased

    21/07/2021

  • Vivian T.

    Verified

    Reviewed 01/04/2021, United Kingdom.

    Excellent fast service and communication. Phone was as described - mint condition. Flawless. Will definitely recommend as 1st choice for Sim free unlocked phones in mint condition.

    Condition

    Excellent

    Purchased

    23/03/2021

  • Geraldo X.

    Verified

    Reviewed 01/10/2020, United Kingdom.

    Hi Greg, I Am pleased enough and trust you enough to ask you for another iphone 8plus. Can you please show me a few for Me to pick one. Same price range. Thank you. Geraldo Xuereb

    Condition

    Good

    Purchased

    18/09/2020

  • Martin M.

    Verified

    Reviewed 24/05/2022, United Kingdom.

    The Samsung Flip z is showing cracks underneath the screen at the fold line . I bought this 5 months ago .

    Condition

    Good

    Purchased

    10/12/2021

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