- Seller reviews, items and info

Seller reviews, items and info

Approved seller with 3.9/5 Stars ratingTrusted on Back Market for

Approved seller with 3.9/5 Stars rating

Trusted on Back Market for

Overall rating

332 verified reviews

Rating details

Overall performance
3.7/5
Appearance
4.1/5
Accessories
3.9/5
Battery
3.6/5
Lens & Camera
4.1/5
Packaging
4.2/5
Shipping
4.3/5

Reviews

Reviews

Rita B.
Verified
Reviewed 27/12/2023, United Kingdom.
I was extremely impressed with recent iPhone 13 from back market. It arrived on time in excellent condition. No complaints at all. This was my second purchase and I would not hesitate to use company again. Fully recommend them.
iPhone 13 128GB - Blue - Unlocked
iPhone 13 128GB - Blue - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
11/12/2023
Val S.
Verified
Reviewed 19/11/2023, United Kingdom.
Very pleased with the service & the phone. Nice & clean with a fully charging battery (although apple seems to think it’s not an approved one?) . All working fine & the price was very affordable &, of course, recycling is better for everyone.
iPhone 11 64GB - Green - Unlocked
iPhone 11 64GB - Green - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
06/11/2023
Philip D.
Verified
Reviewed 21/12/2023, United Kingdom.
Delivery was in three day's of the order the quality of the phones is fantastic. I have bought three iPhone and will happily by more things from this company. My rating for them is simply Outstanding!
iPhone 11 Pro 256GB - Space Gray - Unlocked
iPhone 11 Pro 256GB - Space Gray - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
14/12/2023
Robert D.
Verified
Reviewed 13/11/2023, United Kingdom.
The phone looked brand new without any marks. The battery seems to still have a good life. It does all I need it to do and all for £120 which was less than a new battery for the old one. The other bonus is we are recycling a perfectly good phone. What’s not to like.
iPhone SE (2020) 64GB - Black - Unlocked
iPhone SE (2020) 64GB - Black - Unlocked
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Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
29/10/2023
Nigel G.
Verified
Reviewed 10/01/2024, United Kingdom.
Great service. Great price, Great phone. Had just over a weeks now, Arrived in mint condition, even 100% battery health, had new camera fitted too. Best refurbed phone ever had. One big unfortunate downside though... I ordered the oversize 12pro Max not the normal size, its just tooo too big, which means i got to let it go and send it back. Have just received a regular 12 pro from yourselves this afternoon. (superfast servive and delivery yet again). looking forward to swapping over data etc. and getting sent back for refund within your 30 day return program.
iPhone 12 Pro Max 128GB - Pacific Blue - Unlocked
iPhone 12 Pro Max 128GB - Pacific Blue - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
23/12/2023
Rohullah G.
Verified
Reviewed 24/12/2023, United Kingdom.
Ordered iphone 11 pro in excellent condition and recieved it in immaculate condition almost like new, great service.
iPhone 11 Pro 64GB - Gold - Unlocked
iPhone 11 Pro 64GB - Gold - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
13/12/2023
Angela M.
Verified
Reviewed 07/11/2023, United Kingdom.
I’ve given the phone six months to give it the benefit of the doubt, unfortunately this phone switches it self off automatically at least once or twice a month, the touchscreen goes crazy again once or twice a month. Very disappointed. Won’t be buying a refurbished phone again. I’m assuming Backmarket are not responsible for this as I can see another company had provided it to them. I suppose you get what you pay for.
iPhone SE (2020) 64GB - Black - Unlocked
iPhone SE (2020) 64GB - Black - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/04/2023
Ellie P.
Verified
Reviewed 10/03/2024, United Kingdom.
Great phone - great price - great service - What more do I need? Thanks for making it all so easy
iPhone 12 128GB - White - Unlocked
iPhone 12 128GB - White - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
15/02/2024
Natasha J.
Verified
Reviewed 08/02/2024, United Kingdom.
Wasn’t informed about battery before purchase,but so far so good , phone was in excellent condition,would definitely purchase refurbished again
iPhone 11 64GB - Green - Unlocked
iPhone 11 64GB - Green - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
21/01/2024
Sarah C.
Verified
Reviewed 24/12/2023, United Kingdom.
Love my new phone. It’s in excellent condition and the battery life is great. Can’t recommend highly enough
iPhone 11 Pro 64GB - Midnight Green - Unlocked
iPhone 11 Pro 64GB - Midnight Green - Unlocked
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
14/12/2023