Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for

Overall rating

99 verified reviews

Rating details

  • Battery

    3.6/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.1/5

  • Accessories

    3.7/5

  • Packaging

    4.4/5

  • Overall performance

    4/5

  • Appearance

    4.3/5

Reviews

  • David H.

    Verified purchase

    Reviewed 25/11/2024, France.

    well VR Headset - Virtual Reality PICO 4 wow

    Translated from French


    Condition

    Fair

    Purchased

    11/11/2024

  • Arthur P.

    Verified purchase

    Reviewed 21/01/2024, France.

    Everything about the site is good, but the delivery conditions were not respected (delivery in the building's premises without warning me and without asking me to sign, which is not very safe) and the reconditioned battery was not satisfactory (we're not at 80% of the original capacity but more at 15-20%, which was a disaster, I had to have it changed as a matter of urgency).

    Translated from French


    Condition

    Fair

    Purchased

    04/01/2024

  • Benjamin F.

    Verified purchase

    Reviewed 20/10/2023, France.

    well received, very fast, very good condition, much better than expected. I am very satisfied with the purchase If you want to be a perfectionist, a little glass protection on the screen and/or a little cheap silicone cover are missing. At the price of the phone, these little accessories would not have been out of place :)

    Translated from French


    Condition

    Good

    Purchased

    14/10/2023

  • Audrey P.

    Verified purchase

    Reviewed 13/04/2023, France.

    I received the product quickly and it arrived in perfect condition! The screen was clean and I received it well with the keyboard and mouse. The screen itself works well for a refurbished one! Sometimes it takes a little while to boot up but once done it works fine! (I can play sims 4 on it and that's the main thing for me). I am now thinking of replacing my aging laptop with a macbook pro from Back Market!

    Translated from French


    Condition

    Good

    Purchased

    28/03/2023

  • Ian B.

    Verified purchase

    Reviewed 07/02/2023, France.

    Outstanding quality. My Lenovo laptop cost 420 euros instead of 1000 euros! and it looks, works and feels brand new! Fast delivery and extremely well wrapped and packaged, which was reassuring. Unbeatable quality for the price. This is my third purchase with Back Market and I have been very satisfied each time. Highly recommended.

    Translated from French


    Condition

    Excellent

    Purchased

    11/01/2023

  • Alan L.

    Verified purchase

    Reviewed 07/04/2023, France.

    I received the iMac without any problems. it works well, it was well wrapped in bubble wrap. I've been using it for a while now, but I'm not sure if it's a Mac mouse or a PC mouse, so I'm not sure if it's a cheap mouse. The second downside is that when I opened the package, I saw boxes of compresses inside, and at first glance I thought the guy didn't want to go to the waste disposal center to put all these boxes inside. But then I noticed that the products were still very well packed. The only thing I noticed was a lack of professionalism in terms of the cardboard boxes and swabs found inside (see photo below).

    Translated from French


    Condition

    Good

    Purchased

    30/03/2023

  • Gael L.

    Verified purchase

    Reviewed 20/03/2024, France.

    Hello, the phone must have a problem with the battery because it charges very very slowly and always displays the message "slow charging", sometimes even overnight it does not charge to 100%.

    Translated from French


    Condition

    Good

    Purchased

    22/02/2024

  • Aurore F.

    Verified purchase

    Reviewed 10/06/2024, France.

    It took a while for the seller to send it, and I never heard back. But I finally received the item as advertised, i.e. worn but in good working order. It's a pity that the foams were worn, so I had to replace them at extra cost to me.

    Translated from French


    Condition

    Fair

    Purchased

    30/05/2024

  • Jonas M.

    Verified purchase

    Reviewed 11/10/2022, Germany.

    Die Ursprüngliche Lieferung war sehr schnell und das Gerät in Top zustand mit OVP. Es hat auch ein Jahr lang einwandfrei funktioniert, bis das FaceID nicht mehr funktionierte. Auf meine Anfrage zur Reparatur wurde mir schnell geantwortet und mir die Optionen geboten den Zeitwert oder ein Austauschgerät zu erhalten. Ich entschied mich für ein Austauschgerät. Die Antwort auf meinen Wunsch ließ dann eine Weile auf sich warten, als ich nach 6 Wochen anrief sagte man mir man hätte mir ein Etikett zum zurücksenden des alten Geräts geschickt. Dieses war nie bei mir angekommen, vielleicht ein Fehler im System. Nach dem Telefonat bekam ich auf jeden Fall das Etikett, Verschickte mein Telefon und eine Woche später hatte ich das Austauschgerät in der Hand. Dieses ist vom optischen Zustand super und auch Technisch voll funktionsfähig. Lediglich die Batterie wurde Getauscht, zumindest zeigt das Telefon das es keine Originale ist und kann auch den Batteriezustand nicht anzeigen. Der Akku hält für mich ausreichend lange. Insofern bin ich Happy und kann nur sagen das meine Erfahrung mit BackMarket fast ausschlieslich Positiv war (bis auf das eben genannte warten auf eine Antwort, hätte mich aber auch früher nachhaken können. Bin da sehr geduldig ;) Cheers

    Condition

    Excellent

    Purchased

    28/09/2022

  • Jean-louis R.

    Verified purchase

    Reviewed 21/05/2023, France.

    everything went well, including delivery the watch is really good...it must be said that we already knew the Suunto Core

    Translated from French


    Condition

    Excellent

    Purchased

    09/05/2023

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