Refreshed By Us

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

813 verified reviews

Rating details

  • Shipping

    4.3/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Ethan P.

    Verified purchase

    Reviewed 28/08/2024, United Kingdom.

    You guys clearly state everything is checked before sending off, you can literally hear the speakers buzzing and that they are faulty when turning in the Mac. I have been massively inconvenienced and delayed by this poor quality of service. Like yeah your going to repair it, you shouldn’t have to take it back and repair it if you just did your job correctly.

    MacBook Pro Retina 15-inch (2017) - Core i7 - 16GB SSD 512 QWERTY - English

    Condition

    Good

    Purchased

    21/08/2024

  • Charlie B.

    Verified purchase

    Reviewed 23/04/2024, United Kingdom.

    Everything works fine so far apart from I can't change the brightness it's at full all the time and it charges slowly.

    Dell Latitude 5300 13-inch (2019) - Core I5-8365U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Purchased

    04/04/2024

  • Richard G.

    Verified purchase

    Reviewed 08/02/2024, United Kingdom.

    Recommended by a friend, I was slightly sceptical initially but found the process intuitive, professional and simple to navigate.

    Dell Latitude 7400 14-inch (2019) - Core i5-8365U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Purchased

    09/01/2024

  • Mónica M.

    Verified purchase

    Reviewed 09/11/2023, United Kingdom.

    Poor service… - Bad delivery, they left the box in the entrance without advanced notice and I was in a work trip arriving late at night. - The box included a guide for another DELL device and multiple cables that were not necessary. However, the power cable which was fundamental to switch on the monitor was not included. At least the screen works well! (So far 🤞).

    24-inch Dell UltraSharp U2422HE 1920 x 1080 LED Monitor Grey

    Condition

    Good

    Purchased

    04/11/2023

  • Harry P.

    Verified purchase

    Reviewed 31/10/2023, United Kingdom.

    laptop battery was faulty but full refund was given bit inconvenient but things happen and customer service was great

    Dell Latitude 5580 15-inch (2017) - Core i7-7820HQ - 32GB - SSD 1 TB QWERTY - English

    Condition

    Good

    Purchased

    23/10/2023

  • Eyongoben E.

    Verified purchase

    Reviewed 24/07/2025, United Kingdom.

    Dell Latitude 5310 13-inch (2020) - Core i7-10810U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    30/06/2025

  • Swaroop S.

    Verified purchase

    Reviewed 12/07/2023, United Kingdom.

    packaging was worst, the outer packaging was torn on arrival. however the item was intact. regarding the refurbished product, it's functioning well. it was advertised as excellent condition but received with lots of dust in the screen, keyboard, ports etc. looks really disgusting not an excellent grade .

    Dell Latitude 7390 13-inch (2017) - Core i7-8650U - 16GB - SSD 1 TB QWERTY - English

    Condition

    Excellent

    Purchased

    08/07/2023

  • Paul O.

    Verified purchase

    Reviewed 27/02/2025, United Kingdom.

    works perfectly.

    Dell Precision 3560 15-inch (2020) - Core i7-1185G7 - 32GB - SSD 1 TB QWERTY - English

    Condition

    Fair

    Purchased

    01/02/2025

  • Dave M.

    Verified purchase

    Reviewed 27/01/2025, United Kingdom.

    No complaints at all. Arrived early too, thank you very much👍

    Dell Latitude 3410 14-inch (2019) - Core i5-10210U - 32GB - SSD 1 TB QWERTY - English

    Condition

    Fair

    Purchased

    01/01/2025

  • Ayomide A.

    Verified purchase

    Reviewed 06/07/2024, United Kingdom.

    it was just so perfect

    Hp EliteBook x360 1040 G6 14-inch (2019) - Core I7-8665U - 32GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Purchased

    22/06/2024

172 products