Refreshed By Us

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

812 verified reviews

Rating details

  • Shipping

    4.3/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Terry M.

    Verified purchase

    Reviewed 18/11/2024, United Kingdom.

    Easy 5 stars for Back Market. Their supplier of the laptop, I'd give 4.5 stars. So all round a pretty good experience. Ideally, I would have gone for a laptop in Back Markets 'good' or 'excellent' categories. However, the one I wanted only came in 'fair'. I thought I'd order it and have a look at it. In my honest opinion, it looks like a new laptop that I've owned for a month. I would have accepted it as 'good' all day long. The only reason I knocked half a star off of my score to their suppliers of the laptop, was that one edge had old stickers that had been peeled off leaving the backing and covering one of the usb ports. I thought perhaps the port didn't work but it's fine. It turns out that that edge just hadn't been cleaned up properly. So I cleaned it up with rubbing alcohol and it's all as goid as new. So far, the Laptop works like a dream. Exactly what I wanted. Highly recommend.

    Dell Latitude 5410 14-inch (2020) - Core i5-10310U - 32GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Purchased

    01/11/2024

  • Reuben B.

    Verified purchase

    Reviewed 29/10/2024, United Kingdom.

    My first Windows 11 laptop! Needed it for my studies at university; I had to have something that could handle all the software that we use. Seems to work ok so far. I installed Anaconda and it works well. I downloaded Adobe Acrobat Reader (to work with pdf docs) from the Microsoft store but it seems to freeze often and not work as well all the time, but I think that's probably nothing to do with the laptop itself. The laptop is doing everything I needed it to do and I'm very very happy that I made the decision to buy it from Back Market. Something like this would have definitely cost much more "brand new", so this is amazing for people like students who need reliable tech but also need to be careful with their finances. If more uni students knew about this, and they had even bigger student discounts then I bet they could easily take over the tech market for students and help so many others like myself. 100% Many thanks!

    Dell Latitude 5400 14-inch (2019) - Core i5-8365U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Purchased

    28/09/2024

  • Lesley P.

    Verified purchase

    Reviewed 17/03/2024, United Kingdom.

    I chose 'fair' condition, this only refers to a scratch on the case. Laptop arrived fully charged with windows 11 Pro installed (thanks!) It replaces an old, slow laptop and is fast and good looking. Does everything I want it to. I've previously bought phones from Backmarket and I'm a big fan of reconditioned tech, everyone's a winner!

    Dell Latitude 3520 15-inch (2020) - Core i5-1135G7 - 16GB - SSD 1 TB QWERTY - English

    Condition

    Fair

    Purchased

    02/03/2024

  • Malcolm B.

    Verified purchase

    Reviewed 12/11/2023, United Kingdom.

    The laptop was basically brand new so not certain where they come from, much better than expected, if someone had given it to me and said here is a new laptop you would never gave known it was refurbished.. tempted to get another one..

    Dell Latitude 5580 15-inch (2017) - Core i7-7820HQ - 32GB - SSD 1 TB QWERTY - English

    Condition

    Good

    Purchased

    02/11/2023

  • Grace B.

    Verified purchase

    Reviewed 03/04/2026, United Kingdom.

    awesome laptop and super affordable! went for “fair” condition but apart from a bit of wear on the keyboard it’s like new.

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Fair

    Purchased

    18/03/2026

  • Anraj B.

    Verified purchase

    Reviewed 30/03/2026, United Kingdom.

    Came in 2 days, unbelievable condition theres actually no point in buying brand new! Game changer. 100% be back again!

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 16GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Fair

    Purchased

    17/03/2026

  • Nigel P.

    Verified purchase

    Reviewed 18/08/2025, United Kingdom.

    I needed a cheep laptop with enough memory for my son. Found this Lalitude and compared to the others it was a really good price. Placed my order and expected delivery was up to seven working days however, had it three days later. For a laptop marked up as "FAIR" i thought it was in really good condition. some signs of wear but not as much as I had expected.

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 16GB - SSD 256 GB QWERTY - English

    Condition

    Fair

    Purchased

    04/08/2025

  • Arman W.

    Verified purchase

    Reviewed 01/03/2026, United Kingdom.

    Excellent monitor, I think it was brand new, seemed like it was sealed so for the price is great value

    27-inch HP E27Q G5 2560 x 1440 LCD Monitor Black

    Condition

    Excellent

    Purchased

    14/02/2026

  • Paul A.

    Verified purchase

    Reviewed 16/02/2026, United Kingdom.

    We are very pleased with our purchase, we went for the excellent option it was like new. Also arrived the next day. I was recommended by a friend and would also recommend

    Dell Latitude 5410 14-inch (2019) - Core i5 - Gen 10 (U) - 8GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Purchased

    03/02/2026

  • Alex S.

    Verified purchase

    Reviewed 30/11/2025, United Kingdom.

    Machine arrived well presented but flagged a configuration problem on first power up, requesting date and time to be set. Same problem encountered on subsequent power up after being powered down overnight. Changed the CR2032 battery on the motherboard and no more issues. Original battery was indicating less than 1/2 volt. Please consider including a battery state check prior to shipment in future.

    Dell OptiPlex 5060 SFF Core i5-8500 3 - SSD 512 GB - 16GB

    Condition

    Excellent

    Purchased

    15/11/2025

265 products